Processing Assistant
About The Position
The Processing Assistant provides administrative and clerical support to professional and specialty staff in the Division of Services for the Blind. Duties include entering and retrieving data; creating authorizations; processing claims; ordering aids, appliances, assistive technology, and other equipment; establishing case files; and communicating in writing and verbally with consumers, vendors, visitors, and other staff. The role also performs general office support, including answering phones, distributing mail, greeting visitors, checking in equipment, sending faxes, and providing basic technical support for computers, software, and other office equipment.
Requirements
- High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.
Nice To Haves
- Demonstrated experience working with general office equipment.
- Demonstrated proficient computer skills.
- Demonstrated experience providing excellent customer service.
Responsibilities
- Enter and retrieve data.
- Create authorizations and process claims.
- Order aids, appliances, assistive technology, and other equipment.
- Set up case files.
- Communicate in writing and verbally with consumers, vendors, visitors, and other Division of Services for the Blind staff.
- Make copies and file documents.
- Answer phones, retrieve and distribute mail, and greet visitors.
- Check in equipment and send faxes.
- Provide basic technical support for computers, software programs, and other office equipment.
- Perform other assigned duties.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex benefits
- Paid vacation leave
- Paid sick leave
- Paid community service leave
- Paid parental leave for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
