PROCESSING ASSISTANT IV

Stokes County Government•Danbury, NC
•$34,953 - $62,916

About The Position

Work involves independently performing assignments that require interpreting and applying office policies and practices in a range of specific situations. The position provides supportive clerical services for the agency, including greeting clients and directing them to appropriate staff, answering telephones, processing mail, scanning cases, and working in the file room. Other duties may be assigned. The role requires periodic walking, standing, and bending, as well as lifting up to 10 pounds and multitasking. Applicants must complete and submit a State Application PD-107.

Requirements

  • Considerable knowledge of office practices and procedures.
  • Ability to summarize, compile, and tabulate narrative and numeric material based on general instructions.
  • Ability to record information accurately and balance figures.
  • Ability to learn and apply specific laws, departmental rules, and regulations related to verifying, processing, and maintaining records and documents.
  • Ability to use judgment in organizing and establishing formats.
  • Ability to type with speed and accuracy.
  • Ability to gather and draft materials from a variety of sources.
  • Ability to communicate with the public and staff using correct grammar, tact, and courtesy.
  • Ability to use decorum and project a favorable public image.
  • Knowledge of business grammar, vocabulary, spelling, and punctuation.
  • Ability to complete work independently and perform duties in a stressful work environment.
  • High school graduation and at least two years of office assistant or secretarial experience, or an equivalent combination of training and experience.
  • Applicants must complete and submit a State Application PD-107.

Responsibilities

  • Greet clients and direct them to appropriate staff.
  • Answer the telephone.
  • Process mail.
  • Scan cases.
  • Work in the file room.
  • Perform other duties as assigned.
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