Processing Assistant IV

Stokes County•Danbury, NC

22h

About The Position

Work in this class involves independently performing assignments that require interpreting and applying office policies and practices in a range of specific work situations. The position primarily provides clerical support for the agency. Duties include greeting clients and routing them to appropriate staff, answering telephone calls, processing mail, scanning cases, and working in the file room. Other duties may be assigned. Applicants must complete and submit a State Application PD-107.

Requirements

Possess considerable knowledge of office practices and procedures.
Ability to summarize, compile, and tabulate narrative and numeric material based on general instruction.
Ability to record information accurately and balance figures.
Ability to learn and apply specific laws, departmental rules, and regulations relating to verifying, processing, and maintaining records and documents.
Ability to use judgment in organizing and establishing formats.
Ability to type with speed and accuracy.
Ability to gather and draft materials from a variety of sources.
Ability to communicate with the public and staff using correct grammar, tact, and courtesy.
Use decorum in projecting a favorable public image.
Knowledge of business grammar and vocabulary, spelling, and punctuation, and ability to complete work independently.
Ability to perform duties in a stressful work environment.
Graduation from high school and demonstrated knowledge, skills, and abilities gained through at least two years of office assistant or secretarial experience, or an equivalent combination of training and experience.
Ability to periodically walk, stand, and bend; lift up to 10 pounds; and multitask.
Complete and submit a State Application PD-107.