Processing Assistant IV (PAIV)

State of North Carolina•Beaufort County, NC
•Onsite

About The Position

This position is located in Beaufort County and provides receptionist, casework support, and clerical services for one counselor in the Washington Unit Office of the Division of Employment and Independence for People with Disabilities. The role involves frequent contact with the public and consumers and supports the operation of the office and rehabilitation program. The position is funded in part through federal funds.

Requirements

  • High school diploma or GED and one year of administrative experience, or an equivalent combination of education and experience.

Nice To Haves

  • Knowledge of or experience working with a team.
  • Demonstrated experience performing routine office support functions.
  • Demonstrated experience working with the public.

Responsibilities

  • Assist the public and answer a multi-line telephone system.
  • Provide casework support and clerical services for one counselor in the Washington Unit Office.
  • Schedule services, including evaluations, treatment appointments, and referrals to other services.
  • Gather and compile data, and enter or update information in the database system.
  • Assist with job placement and follow-up.
  • Assist in monitoring case service budgets for counselors.
  • Perform other duties as necessary to support successful operation of the office and rehabilitation program.

Benefits

  • Health insurance options
  • Standard and supplemental retirement plans
  • NCFlex benefits program
  • Paid vacation leave
  • Paid sick leave
  • Community service leave
  • Paid parental leave for eligible employees
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