Processing Assistant V

Pitt County Government • Greenville - Pitt County, NC

9d • Onsite

About The Position

This position will be directly supervised by the Local Public Health Administrator in the performance of varied complex and technical assignments completed in the support of multiple supervisory and management disciplines. Employee in this position will function with considerable independence in the investigation, identification of problem issues, non-compliance incidents and violations of program regulations, policies and procedures and will remain knowledgeable of complex and varied clinical and billing procedures. Employee will remain knowledgeable of multiple program requirements in addition to a wide range of billing and administrative procedures within the agency. Will cooperate closely, recommend corrective actions and provide ongoing compliance advice to program managers to include the BCCCP Coordinator, Health Promotions Nurse Coordinator, Immunization and Abnormal Pap Coordinator, Nursing Programs Managers/Supervisors and Clinical Services Manager. Employee will work closely with the Billing staff to ensure correct documentation is provided and the electronic billing process is accurately completed. Employee will compile statistical data, financial reports and other projects which may fully reflect agency patient and billing activity. Employee will also review patient records, maintain contact with patients in making appointments, scheduling missed appointments and providing requested information. Employee will exercise considerable judgment in the resolution of a multitude of program and billing issues, will apply and implement proper procedures and at times, will be allowed to deviate from the standard procedures.

Requirements

• Substantive knowledge of office or work unit procedures, methods and practices.
• Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading and office terminology to compose and/or proofread correspondence, reports and materials.
• Substantive knowledge of accounting procedures, applicable mathematics and their application in the work environment.
• Skill in communicating effectively both orally and in writing.
• Considerable ability to record, compile, summarize and analyze data.
• Considerable ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.
• Considerable ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations and programs.
• Considerable ability to exercise judgment, discretion and negotiation skills in problem situations.
• Ability to learn, interpret and explain policies, regulations and programs.
• Ability to independently respond to inquiries and coordinate a variety of resources in acquiring and disseminating information.
• Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience.

Nice To Haves

• May require ability to train and manage a group of employees.

Responsibilities

• Investigate, identify problem issues, non-compliance incidents and violations of program regulations, policies and procedures.
• Remain knowledgeable of complex and varied clinical and billing procedures.
• Remain knowledgeable of multiple program requirements in addition to a wide range of billing and administrative procedures within the agency.
• Cooperate closely, recommend corrective actions and provide ongoing compliance advice to program managers.
• Work closely with Billing staff to ensure correct documentation is provided and the electronic billing process is accurately completed.
• Compile statistical data, financial reports and other projects which may fully reflect agency patient and billing activity.
• Review patient records, maintain contact with patients in making appointments, scheduling missed appointments and providing requested information.
• Exercise considerable judgment in the resolution of a multitude of program and billing issues.
• Apply and implement proper procedures and at times, deviate from standard procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED