Process & Systems Integration Manager

Ford Motor Company • Allen Park, MI

1d • $112,680 - $212,760 • Hybrid

About The Position

The Process & Systems Integration Manager supports the Master Data team within Parts Supply & Logistics (PS&L) in Ford’s Customer Service Division (FCSD). The role leads and ensures Master Data accuracy within SAP systems and PCII so downstream processes can run effectively. It also leads initiatives requiring changes to the PS&L Master Data landscape, balancing multiple projects with day-to-day business and ensuring key milestones are met.

The position is responsible for PS&L Master Data processes and serves as the Part Control System (PCII) Business Owner. It manages systems, process integration, system changes and launches, data flows, cross-functional alignment, and a team of four (two Ford employees and two agency employees).

Requirements

• High school diploma or GED.
• At least 2 years of supervisory and/or manufacturing experience.
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to work rotating shifts and hours, including nights and weekends.

Nice To Haves

• In-depth knowledge of engineering and service parts data.
• In-depth understanding of PCII and WERS.
• In-depth understanding of PS&L SAP Master Data elements.
• In-depth knowledge of PS&L SAP architecture, data flow, and processes.
• Experience with major systems launches, including design, integration, and post-launch support.
• Demonstrated data-mining capability, such as Teradata or Alteryx.
• Outstanding leadership capability, resilience, and drive for results.

Responsibilities

• Manage PS&L Master Data processes and systems that update SAP with part master data daily.
• Ensure upstream and downstream process integration feeding into SAP Clearinghouse.
• Manage system upgrades, enhancements, development, testing, and launches.
• Maintain the flow of service part data from PCII to SAP.
• Lead cross-functional teams and ensure aligned assumptions across PS&L activities.
• Manage a team of four: two Ford employees and two agency employees.
• Manage alignment of GSPN attributes for Master Data.
• Manage PCII system upgrades, enhancements, development, testing, and launches.
• Manage process alignment for PCII data elements used globally and develop strategies and tactical plans to move to common processes.
• Maintain Market Intent and Initial Parts Lists for North American export programs.
• Provide PCII subject matter expertise and support downstream systems and functional areas globally.
• Monitor data flow between WERS and PCII and maintain data flow between PCII and downstream systems.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new-parent ramp-up programs, subsidized backup childcare, and more.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED