Process & Systems Integration Manager

Ford Motor • Allen Park, MI

1d • $112,680 - $212,760 • Hybrid

About The Position

The Process & Systems Integration Manager supports the Master Data team within Parts Supply & Logistics (PS&L) in Ford’s Customer Service Division. The role leads efforts to ensure Master Data accuracy in SAP systems and PCII so downstream processes can operate effectively. It also leads PS&L initiatives requiring changes to the Master Data landscape, balancing multiple projects with day-to-day business responsibilities and ensuring milestones are met.

The position is responsible for PS&L Master Data processes and for the PCII system as its business owner. It leads a team of four, including two Ford employees and two agency employees, and works with cross-functional teams to align assumptions and processes across PS&L activities. The role provides PCII expertise and supports downstream systems and functional areas globally.

Requirements

• High school diploma or GED.
• At least 2 years of supervisory and/or manufacturing experience.
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to work rotating shifts and hours, including nights and weekends.

Nice To Haves

• In-depth knowledge of engineering and service-parts data.
• In-depth understanding of PCII and WERS.
• In-depth understanding of PS&L SAP Master Data elements.
• In-depth knowledge of PS&L SAP architecture, data flow, and processes.
• Experience with major systems launches, including design, integration, and post-launch support.
• Demonstrated data-mining capability, such as Teradata or Alteryx.
• Outstanding leadership capability, resilience, and drive for results.

Responsibilities

• Manage PS&L Master Data processes.
• Manage systems and processes that update SAP with part Master Data daily.
• Manage upstream and downstream process integration feeding into SAP Clearinghouse.
• Manage system upgrades, enhancements, development, testing, and launches.
• Maintain the flow of service-part data from PCII to SAP.
• Lead cross-functional teams and ensure aligned assumptions among PS&L activities.
• Manage a team of four (two Ford employees and two agency employees).
• Serve as the Part Control System (PCII) business owner.
• Manage alignment of GSPN attributes for Master Data.
• Manage PCII system upgrades, enhancements, development, testing, and launches.
• Manage process alignment related to PCII data elements used globally, and develop strategies and tactical plans to move to common processes.
• Maintain Market Intent and Initial Parts Lists for North America export programs.
• Provide PCII subject matter expertise and support downstream systems and functional areas globally.
• Monitor data flow between WERS and PCII and maintain data flow between PCII and downstream systems.
• Manage multiple projects alongside day-to-day business and ensure key milestones are met.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new parent ramp-up programs, and subsidized backup childcare.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED