Process & Systems Integration Manager

Ford • Allen Park, MI

1d • $112,680 - $212,760 • Hybrid

About The Position

The Process & Systems Integration Manager supports the Master Data team within Parts Supply & Logistics (PS&L) in Ford’s Customer Service Division (FCSD). The role leads and ensures Master Data accuracy within SAP Systems and PCII so downstream processes can operate effectively. The manager also leads initiatives that change the PS&L Master Data landscape while balancing multiple projects with day-to-day business and ensuring key milestones are met.

The position oversees PS&L Master Data processes and the Part Control System (PCII), including system upgrades, enhancements, development, testing, and launches. It manages a team of four, leads cross-functional alignment, maintains service-part data flows, and provides PCII subject matter expertise and support to downstream systems and global functional areas.

Requirements

• High school diploma or GED.
• At least 2 years of supervisory and/or manufacturing experience.
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to work rotating shifts and hours, including nights and weekends.

Nice To Haves

• In-depth knowledge of engineering and service-parts data.
• In-depth understanding of PCII and WERS.
• In-depth understanding of PS&L SAP Master Data elements.
• In-depth knowledge of PS&L SAP architecture, data flow, and processes.
• Experience with major system launches, including design, integration, and post-launch support.
• Demonstrated data-mining capability, such as Teradata or Alteryx.
• Outstanding leadership capability, resilience, and drive for results.

Responsibilities

• Lead PS&L Master Data processes and ensure Master Data accuracy in SAP Systems and PCII.
• Manage systems and processes that update SAP with part Master Data daily.
• Oversee upstream and downstream process integration feeding into SAP Clearinghouse.
• Manage systems upgrades, enhancements, development, testing, and launches.
• Maintain the flow of service-part data from PCII to SAP.
• Lead cross-functional teams and ensure aligned assumptions across PS&L activities.
• Manage a team of four: two Ford employees and two agency employees.
• Serve as the Part Control System (PCII) business owner.
• Manage alignment of GSPN attributes for Master Data.
• Manage PCII system upgrades, enhancements, development, testing, and launches.
• Align processes related to PCII data elements used globally and develop strategies and tactical plans to move to common processes.
• Maintain Market Intent and Initial Parts Lists for North American export programs.
• Provide PCII subject matter expertise and support downstream systems and global functional areas.
• Monitor data flow between WERS and PCII and maintain data flow between PCII and downstream systems.
• Manage multiple projects alongside day-to-day business and ensure key milestones are met.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new-parent ramp-up programs, and subsidized backup childcare.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED