Process Officer II (Juvenile Court Clerk)

Shelby County • Memphis, TN

7d • Onsite

About The Position

Serves in a lead capacity over Process Officers who serve subpoenas, summons, and related official court instruments issued for the Juvenile Court of Memphis and Shelby County, Tennessee. Reports to the IV-D supervisor and manager of the Process Office.

Requirements

• Three (3) years of field experience in a law enforcement capacity; AND Two (2) years of college study (60 semester hours or 72 quarters) from an accredited college of university, preferably in criminal justice, psychology, sociology or a related field; OR An equivalent combination of related education and/or experience.
• Must be at least 21 years of age at the time of application.
• PROOF OF EDUCATION, TRAINING AND / OR EXPERIENCE IS REQUIRED.
• Ability to perform and supervise all duties and responsibilities of Process Officers.
• Thorough knowledge of established policies and procedures regarding the supervision of employees.
• Ability to train and supervise all assigned personnel.
• Ability to establish and maintain effective working relationships with others, while having the ability to develop, build and lead an effective team.
• Must have excellent communication and writing skills to ensure reports are written detailed; accurate and legible.
• Must successfully pass firearms qualifications requirements.
• Must have daily access to an operable automobile and meet Shelby County Government requirements for automobile insurance upon date of employment.
• Must successfully pass a physical examination.
• Must pass a psychological examination.
• Must possess a valid Tennessee driver’s license or secure one by date of employment.
• Must have a Tennessee Enhanced Handgun Permit or be able to successfully obtain the permit upon employment.
• Subject to a background check for any convictions that have substantial relationship to potential job duties.
• Must be a resident of Shelby County and shall continue to reside in the County as a condition of their employment (with specific exemptions listed).

Nice To Haves

• Ability to speak and write fluently in English and Spanish preferred.

Responsibilities

• Assists in leading and training Process Officer personnel.
• Monitors work assignments and productivity of Process Officers and assigned staff.
• Informs staff of policy changes related to Juvenile Court and the management team.
• Assigns Process Officers to various sections.
• Assists in processing the proper documentation; evaluation and discipline of personnel when required.
• Serves all papers, such as summons and subpoenas; issued by Juvenile Court.
• Prepares daily, monthly and annual reports of all activities as required.
• Performs other related duties as required or directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree