Court Clerk II

City of Aurora•Lancaster, SC

1d•$23 - $28•Onsite

About The Position

The City of Aurora is seeking dedicated and collaborative individuals to join their team. This role involves performing independent, court-specific clerical and technical work in accordance with court procedures and policies. The Court Clerk II will be responsible for preparing and disseminating legal documents, managing court files, and extensive public contact with defendants, stakeholders, and the general public regarding judicial processes. The position also includes providing customer service in person, by telephone, text messaging, and email to support the Court Services division of the Municipal Court. The City of Aurora values Integrity, Respect, Professionalism, and Customer Service.

Requirements

High School Diploma or GED
At least two (2) years of clerical and filing experience including dealing with the public and handling telephone calls
At least two (2) years of heavy cash handling experience
Proficiency in Microsoft Office products
Knowledge of business English and math
Modern office practices and procedures
Court proceedings
Court and legal terminology
Confidentiality requirements regarding court records documents
Strong interpersonal and managerial skills
Skill in the use of windows-based programs
Strong customer service skills
Skill in checking information for accuracy and completeness and correcting errors
Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
Handle sensitive situations with tact and diplomacy
Communicate effectively both orally and in writing
Creatively solve problems, negotiate and handle stressful situations in a positive manner
Ability to discern and apply differences between legal advice and explaining court processes
Criminal Justice Information Systems (CJIS) certification required within six (6) months of hire
NCIC / CCIC Certification may be required

Nice To Haves

Court or law enforcement background preferred

Responsibilities

Performs independent, court specific, clerical/technical work in accordance with the procedures and policies of the courts including preparation, dissemination of legal documents, managing court files, heavy public contact with defendants, stakeholders, and the general public as it relates to judicial processes and procedures.
Performs customer service in person, by telephone, by text messaging, and email in accordance with rules of procedure, state statutes and city ordinances to support the operations of the Court Services’ division in the Municipal Court.
Provides excellent customer service and general information concerning the court to the public.
Maintains court record-keeping systems and data integrity that includes heavy data entry input, updating and filing of records and documents.
Processes incoming juvenile and adult municipal and traffic filings, including new violations.
Schedules upcoming court hearings in accordance with the court’s policies and procedures.
Reviews and evaluates legal documents, forms, applications, and other information to determine accuracy, completeness, acceptability, or compliance to judicial rules, city ordinances, policies, and procedures.
Provides heavy customer assistance including answering questions by phone, email, text messaging, and in person, directing inquiries to appropriate departments, and operates a variety of office equipment and personal computers.
Explains and provides general information on judicial processes and procedures to court personnel, attorneys, law enforcement agencies, and the general public in person, by telephone, by text messaging, and via email.
Receives, processes, and deposits a heavy volume of fines, fees, and related court/filing payments.
Balances daily cash drawer, prepares daily closeout for register and completes all required reports related to receipting of fines, costs and payments received.
Confirms all judicial orders are entered including warrant cancellations and Personal Recognizance bonds.
Fines, costs, restitution amounts are verified for accuracy.
Files are closed in accordance with Court Services’ procedures and Judicial orders.
Answers multi-line phone system; screens calls, answers questions, and refers callers to appropriate personnel as necessary.
Written and oral communication with area agencies, the municipal judge, prosecuting attorney, court-appointed counsel, and various legal professionals.
Written and oral communication with clients and the public.
Utilizes document imaging for case files.
May handle CJIS related information.
Performs other related duties as assigned.

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Generous paid leave program
100% funded Employee and Family Care Leave Program
Retirement pension plan and 457b plans available
Subsidized recreation center pass, on-site fitness centers and wellness programs
Continued education and career advancement opportunities