Process Improvement Manager

Medline • Northbrook, IL

1d

About The Position

The Process Improvement Manager oversees a team responsible for reconciling inventory and discrepancies across Medline’s distribution network. The role collaborates with cross-functional inventory control teams to meet goals for inventory adjustments, defect ratios, error and outlier reconciliation, and customer error management. It also manages day-to-day team operations and may have limited budgetary responsibility.

Requirements

• Bachelor’s degree in Business Administration, Finance, Supply Chain, Operations, or a relevant field.
• A minimum of 5 years of experience in a similar role.
• Solid knowledge of data analysis and inventory practices and reporting.
• Intermediate to advanced Microsoft Excel skills, including pivot tables and charts, creating data tables, and importing and exporting data to Microsoft Access.
• Outstanding organizational and problem-solving skills.
• Excellent communication and leadership abilities.

Responsibilities

• Enhance, track, and report on key performance indicator metrics to support timely performance improvements and achieve planned outcomes.
• Reconcile monthly, quarterly, and annual inventory adjustments to ensure accuracy.
• Ensure Inventory Control Analysts complete clearings and postings on time.
• Raise management peers’ awareness of transaction processing and posting concerns, SOP compliance issues, and distribution center trends.
• Identify root causes of inventory discrepancy trends and communicate them to the AVP of Supply Chain Integration, Loss Prevention management, and other cross-functional leadership members.
• Report on inventory activities and variances.
• Analyze inventory adjustments in the system and recommend improvements and reconciliation actions.
• Oversee a group of employees and manage day-to-day operations.
• Interpret and execute departmental or project policies, and develop, recommend, and implement new or modified policies.
• Provide staff with general guidelines and parameters for their work.
• Hire staff; recommend pay increases; conduct performance reviews; support staff training and development; estimate personnel needs; assign work; meet completion dates; and ensure consistent application of organizational policies.

Benefits

• Competitive total rewards package.
• Continuing education and training.
• Health insurance for employees working an average of 30 or more hours per week.
• Life and disability benefits for employees working an average of 30 or more hours per week.
• 401(k) contributions.
• Paid time off.
• Access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp for employees working fewer than 30 hours per week.
• Bonus and/or incentive eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager