Process Improvement Consultant
About The Position
The Process Improvement Consultant I supports improvement initiatives by assisting with data collection, workflow analysis, and structured process improvement activities. The role builds foundational process improvement capability and supports small-scale improvement projects under guidance. The Consultant I works collaboratively with clinical, operational, and administrative teams to identify inefficiencies, support implementation of evidence-based improvements, and contribute to improved patient care quality, safety, and operational efficiency. Responsibilities apply across organization facilities, including outlying Ambulatory Clinics.
Requirements
- Bachelor’s degree in Healthcare Administration, Nursing, Business, Industrial Engineering, or a related field.
- No experience required.
- Basic data analytics and visualization skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Strong communication and facilitation skills.
- Microsoft Office skills, with heavy emphasis on MS Excel, Word, and PowerPoint, as well as Visio.
Responsibilities
- Conduct workflow observations and initial process mapping to document current-state workflows.
- Assist in developing value stream maps and identifying waste, variation, and inefficiencies.
- Collect, validate, and analyze data to support assigned improvement initiatives.
- Support small-scale improvement projects with defined scope and guidance from senior consultants.
- Develop basic dashboards, run charts, and visual displays to support project performance monitoring.
- Assist with tracking improvement project metrics and documenting progress.
- Support development and documentation of standard work and process changes.
- Assist with implementation of redesigned processes and monitor early adoption.
- Participate in cross-functional improvement teams to support implementation of best practices.
- Prepare summaries of findings and communicate project updates to improvement teams.
- Support training and orientation activities related to basic process improvement methodologies.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
