Process Improvement Consultant

OU Health • Oklahoma City, OK

2d

About The Position

The Process Improvement Consultant I supports improvement initiatives by assisting with data collection, workflow analysis, and structured process improvement activities. The role builds foundational process improvement capability and supports small-scale projects under guidance. Working collaboratively with clinical, operational, and administrative teams, the consultant helps identify inefficiencies, implement evidence-based improvements, and contribute to better patient care quality, safety, and operational efficiency. Responsibilities apply across organization facilities, including outlying Ambulatory Clinics. Other duties may be assigned.

Requirements

• Bachelor’s degree in Healthcare Administration, Nursing, Business, Industrial Engineering, or a related field.
• Basic data analytics and visualization skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong communication and facilitation skills.
• Microsoft Office skills, with heavy emphasis on Excel, Word, PowerPoint, and Visio.

Responsibilities

• Conduct workflow observations and initial process mapping to document current-state workflows.
• Assist in developing value stream maps and identifying waste, variation, and inefficiencies.
• Collect, validate, and analyze data for assigned improvement initiatives.
• Support small-scale improvement projects with defined scope and guidance from senior consultants.
• Develop basic dashboards, run charts, and visual displays to monitor project performance.
• Track improvement project metrics and document progress.
• Support development and documentation of standard work and process changes.
• Assist with implementing redesigned processes and monitor early adoption.
• Participate in cross-functional improvement teams to support implementation of best practices.
• Prepare findings summaries and communicate project updates to improvement teams.
• Support training and orientation activities related to basic process improvement methodologies.
• Perform other duties as assigned.

Benefits

• Paid time off (PTO)
• 401(k)
• Medical plans
• Dental plans
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level