Federal Extramural Process Improvement Consultant

Guidehouse•Atlanta, GA

About The Position

Guidehouse is seeking a Process Improvement Consultant to support federal clients in improving operational performance, standardizing business processes, and implementing organizational improvement initiatives related to contracts and grants management. The role supports process analysis, SOP development, project coordination, stakeholder engagement, and continuous improvement across client programs and operations. The Consultant collaborates with client stakeholders and project teams to document current-state processes, identify improvement opportunities, develop future-state recommendations, and support implementation. The role suits an organized, analytical, detail-oriented individual who can manage multiple priorities in a consulting environment.

Requirements

Must be able to obtain and maintain a Federal Public Trust; candidates with an active Public Trust or suitability are preferred.
Bachelor's degree.
Two or more years of professional experience supporting process improvement, business operations, project management, consulting, organizational effectiveness, or related functions.
Experience supporting federal grants management, cooperative agreements, acquisitions, and/or shared-services operations.
Lean Six Sigma Green Belt or equivalent continuous improvement or business process management certification.
Knowledge of Lean, Six Sigma, Business Process Reengineering (BPR), Continuous Process Improvement (CPI), or related methodologies.
Experience documenting business processes, workflows, SOPs, policies, or procedures.
Strong analytical, organizational, and problem-solving skills.
Excellent verbal, written, and interpersonal communication skills.
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, PowerBI, and Teams.

Nice To Haves

Bachelor's degree in Business Administration, Public Administration, Management, Industrial Engineering, Organizational Development, Public Health, or Health Administration.
Lean Six Sigma Black Belt certification.
Experience supporting federal government clients.
Experience supporting project management activities, including meeting coordination, action-item tracking, and status reporting.
Experience supporting organizational change management or business transformation efforts.
Ability to manage multiple priorities in a fast-paced client environment.

Responsibilities

Document and analyze business processes, workflows, and operational procedures.
Develop and maintain Standard Operating Procedures (SOPs), process maps, job aids, and related documentation.
Support business process improvement and operational excellence initiatives.
Conduct stakeholder interviews, requirements-gathering sessions, and process-discovery workshops.
Facilitate meetings, working sessions, and stakeholder engagements.
Coordinate routine project management activities, including meeting scheduling, agenda development, status tracking, action-item management, and risk identification.
Monitor project schedules, milestones, deliverables, and dependencies.
Collect, organize, and analyze qualitative and quantitative data to support assessments and recommendations.
Develop client-ready reports, presentations, briefing materials, and executive communications.
Support implementation planning, change management, and organizational transformation activities.
Collaborate with cross-functional teams to drive project execution and client outcomes.