Process Improvement Analyst
About The Position
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Process Improvement Specialist – Supply Chain Operations Location: U.S Remote Compensation: $75,000.00 - $85,000.00 + Annual Bonus Job Overview We are seeking a Process Improvement Specialist – Supply Chain Operations with deep expertise in hardware manufacturing supply chains and a proven track record of driving process improvements through technology and process redesign. This role will play a critical part in standardizing, optimizing, and scaling supply chain processes to support business growth and operational excellence. The ideal candidate brings strong ERP experience (preferably Oracle), understands end‑to‑end manufacturing and supply chain workflows, and can lead initiatives that translate business needs into efficient, system-enabled solutions. This role partners closely with Supply Chain, Manufacturing, Finance, IT, and Operations teams to deliver sustainable process improvements aligned with enterprise strategy.
Requirements
- Bachelor’s degree in Business Administration, Supply Chain, Industrial Engineering, or a related field.
- 3–5+ years of experience in process improvement or supply chain operations, preferably within a hardware manufacturing environment.
- Subject matter expertise in manufacturing supply chain processes, ideally supporting hardware or IT server manufacturing.
- Hands-on experience with ERP systems, preferably Oracle (NetSuite experience a plus), within a manufacturing or supply chain context.
- Strong analytical skills with experience using process mapping tools such as Visio or Lucidchart.
Nice To Haves
- NetSuite experience a plus
Responsibilities
- Analyze, document, and assess end‑to‑end supply chain and manufacturing processes, identifying inefficiencies, risks, and opportunities for optimization.
- Lead initiatives to improve supply chain operations through technology adoption, ERP optimization, and process redesign, ensuring solutions are scalable, repeatable, and aligned with best practices.
- Partner with business and IT teams to design and improve processes within ERP systems (Oracle preferred), ensuring configurations support operational needs and industry standards in a manufacturing environment.
- Develop, standardize, and maintain policies, Standard Operating Procedures (SOPs), and work instructions to drive consistency, compliance, and operational clarity.
- Identify and implement continuous improvement opportunities that enhance efficiency, quality, and cycle times across supply chain and manufacturing operations.
- Support cross‑functional initiatives by providing supply chain process expertise, ensuring system and process changes align with business objectives.
- Identify, document, and embed process controls to mitigate risk and support compliance with internal and external requirements.
- Lead process change communication and training efforts to drive adoption and ensure stakeholders understand new ways of working.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
