Analyst, Process Improvement

Ross StoresDublin, CA
$70,310 - $101,400Hybrid

About The Position

The Analyst, Process Improvement develops or enhances applications and reports for the Allocation department. They are key player on the project team as the technical analysts developing their skillset to become an expert in design, build, and implementation of the project solution. Process Improvement Analysts must leverage business acumen to interpret ambiguous projects requirements and demonstrate creativity in devising technical designs to meet said requirements. They will leverage a variety of technical skills including Excel, VBA, SQL, and database management; however, they are also be expected to learn new skills as needed. The analysts collaborates with fellow project team members but will often work independently. Process Improvement Analysts work on projects and tasks where analysis of situations or data requires a review of diverse factors. They must exercise judgment to determine appropriate action(s) to resolve a variety of issues and build productive internal/external working relationships.

Requirements

  • 1-2 years equivalent work experience
  • Intermediate proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
  • Efficient verbal and written communication skills
  • Ability to independently analyze data sets to solve problem and summarize recommendations
  • Intermediate SQL (experience storing, retrieving, and manipulating data)
  • Intermediate VBA, Python, or an equivalent language coding
  • Ability to develop and enhance reports, data systems, or applications required
  • Experience working within a relational database, particularly SQL Server or Oracle

Nice To Haves

  • Bachelor’s Degree
  • Retail math, a plus
  • Retail software experience, a plus (JDA or Other Allocation Software)

Responsibilities

  • Independently create or enhance tools and reports using a variety of software and programing languages (Excel, Access, SQL, VBA, etc.)
  • Create technical designs that meet immediate project requirements, and support future growth. Designs are expected to balance effort, stability, scalability, and performance.
  • Adhere to internal technical standards
  • Deliver project builds that are as free of significant errors as possible
  • Learn new technical skills through formal training and independent study
  • Employ technical problem solving to overcome design or build challenges
  • Work with project manager to plan and prioritize personal workload
  • Independently scope project work and estimate effort for projects. Account for uncertainties when planning work and adjust designs and estimates when changes arise.
  • Include alternative approaches when planning and estimating work to allow for business partner input.
  • Track work progress and promptly escalate any concerns with project deliverable as they arise.
  • Collaborate with a variety of staff both within and outside of the project team.
  • Communicate effectively with technical and non-technical staff
  • Influence direction of projects through verbal communication
  • Translate requirements into clear technical designs
  • Partner with fellow Process Improvement team members as needed and regularly share knowledge amongst the team.
  • Work closely with fellow Allocation department members to resolve production issues in a professional and efficient manner.
  • Share project outcomes in weekly and monthly team meetings to drive discussions on key learnings and best practices.
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