Early Careers - Process Consultant Senior Intern
About The Position
This is a ten-week paid internship in Chicago, Illinois, in HCSC’s formal internship program. The Process Consultant Senior Intern works with cross-functional business and technical teams to support business objectives and member-focused solutions. The intern contributes to project work, analyzes information, and helps develop solutions to organizational needs while learning and applying the organization’s processes, programs, and technologies. The position involves increasing independence and ownership of assigned deliverables, with guidance from an assigned mentor and manager. The internship program includes formal orientation, hands-on analytics and stakeholder experience projects, exposure to enterprise-level initiatives, weekly networking opportunities with interns and company leaders, professional development workshops, mentorship from analytics and stakeholder experience leaders, and volunteer activities. The intern will develop and deliver a final presentation to department leadership covering their project, results, and recommendations. The role requires maintaining confidentiality and complying with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
Requirements
- Pursuing a master’s degree or higher in analytics, data science, statistics, information technology, information systems, computer science, or a related field with comparable experience.
- Graduation date between December 2027 and June 2028.
- Minimum cumulative GPA of 3.0 on a 4.0 scale.
- Available for the full duration of the ten-week program.
- Unrestricted authorization to work in the United States; sponsorship is not available.
- Strong analytical mindset and excellent problem-solving skills, innovation, creativity, and out-of-the-box thinking.
- High attention to detail and a strong data quality mindset.
- Initiative to operate in ambiguous problem spaces and help define analytical approaches.
- Strong verbal and written communication skills and demonstrated interpersonal effectiveness.
- Strong interest in continuous learning and sharing knowledge with peers and team members.
- Passion and desire to learn about the health care industry and regulated environments.
- Practical, well-developed PC skills, especially Excel, Word, and Access.
Nice To Haves
- Knowledge of process flow charting.
- Knowledge of project management methodology.
- Experience using quality improvement programs such as Total Quality Management (TQM) or Six Sigma.
Responsibilities
- Own components of project work and deliverables with guidance from an assigned mentor and manager.
- Conduct research, analyze data and information, and develop recommendations to inform business decisions.
- Collaborate with cross-functional teams in business and technical areas.
- Support departmental initiatives that improve business outcomes and the member and client experience.
- Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
- Learn and apply aspects of the organization’s processes, programs, and technologies.
- Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan, subject to the plan’s terms and conditions
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What This Job Offers
Job Type
Full-time
Career Level
Intern
