Early Careers - Process Consultant Intern

HCSC•Chicago, IL

5d•Hybrid

About The Position

This is a paid, ten-week internship located in Chicago, Illinois. Process Consultant Interns participate in HCSC’s formal internship program, contributing to business objectives and member-focused solutions while working with cross-functional business and technical teams. Interns contribute to project work, analyze information, and support the development of solutions to organizational needs. They learn and apply organizational processes, programs, and technologies while taking on increasing independence and ownership of assigned deliverables. The program includes formal orientation, hands-on analytics and stakeholder experience projects with exposure to enterprise-level initiatives, weekly networking opportunities, professional development workshops, mentorship, and volunteer activities. The position requires availability for the full ten-week program and unrestricted authorization to work in the United States; sponsorship is not available. The role is hybrid, with flex employees expected to work in the office at least three days a week. Base pay is $19.13–$34.17 per hour, with exact compensation varying by skills, experience, and location. The role aligns with an annual incentive bonus plan subject to its terms and conditions.

Requirements

Pursuing a bachelor’s degree and be a rising senior; majors in analytics, data science, statistics, information technology, information systems, or computer science are specified, though other majors may be considered.
Expected graduation date between December 2027 and June 2028.
Minimum cumulative GPA of 3.0 on a 4.0 scale.
Available for the full duration of the ten-week program.
Unrestricted authorization to work in the United States; sponsorship is not available.
Strong analytical mindset and excellent problem-solving skills, innovation, creativity, and out-of-the-box thinking.
High attention to detail and a strong data quality mindset.
Initiative and an entrepreneurial spirit to work in ambiguous problem spaces and help define analytical approaches.
Strong verbal and written communication skills and demonstrated interpersonal effectiveness.
Interest in continuous learning and sharing knowledge with peers and team members.
Interest in learning about the health care industry and regulated environments.
Practical, well-developed PC skills, especially Excel, Word, and Access.

Nice To Haves

Knowledge of process flow charting.
Knowledge of project management methodology.
Experience using quality improvement programs such as Total Quality Management (TQM) or Six Sigma.

Responsibilities

Own components of project work and deliverables with guidance from an assigned mentor and manager.
Conduct research, analyze data and information, and develop recommendations to inform business decisions.
Collaborate with cross-functional teams in business and technical areas.
Support departmental initiatives that improve business outcomes and the member and client experience.
Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
Learn and apply aspects of organizational processes, programs, and technologies while demonstrating increasing independence and ownership.
Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
Participate in the formal internship program, including orientation, projects, networking, professional development, mentorship, and volunteer activities.