Early Careers - Process Consultant Senior Intern

HCSC•Chicago, IL

7d•Hybrid

About The Position

This ten-week paid internship is located in Chicago, Illinois. Process Consultant Senior Interns participate in HCSC’s formal internship program, applying their skills and knowledge while supporting business objectives and member-focused solutions. Working with cross-functional business and technical teams, the intern contributes to project work, analyzes information, and supports the development of solutions to organizational needs. The intern learns and applies aspects of the organization’s processes, programs, and technologies while taking increasing ownership of assigned deliverables. The program includes formal intern orientation, hands-on analytics and stakeholder experience projects with exposure to enterprise initiatives, weekly networking opportunities with interns and company leaders, professional development workshops, mentorship from analytics and stakeholder experience leaders, and volunteer activities. The position requires complete confidentiality of company business and compliance with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

Requirements

Pursuing a master’s degree or higher-level degree focused on analytics, data science, statistics, information technology, information systems, or computer science; other related fields with comparable experience may be considered.
Graduation date between December 2027 and June 2028.
Minimum cumulative GPA of 3.0/4.0.
Available for the full duration of the 10-week program.
Unrestricted authorization to work in the United States; sponsorship is not available.
Strong analytical mindset, excellent problem-solving skills, innovation, creativity, and out-of-the-box thinking.
High attention to detail and a strong data quality mindset.
Initiative and ability to operate in ambiguous problem spaces and help define analytical approaches.
Strong verbal and written communication skills and demonstrated interpersonal effectiveness.
Interest in continuous learning and sharing knowledge with peers and team members.
Interest in learning about the health care industry and regulated environments.
Practical, well-developed PC skills, especially Excel, Word, and Access.

Nice To Haves

Knowledge of process flow charting.
Knowledge of project management methodology.
Experience using quality improvement programs such as Total Quality Management (TQM) or Six Sigma.

Responsibilities

Own components of project work and deliverables with guidance from an assigned mentor and manager.
Conduct research, analyze data and information, and develop recommendations to inform business decisions.
Collaborate with cross-functional teams.
Support departmental initiatives that improve business outcomes and the member and client experience.
Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
Learn and apply specific aspects of the organization’s processes, programs, and technologies.
Maintain confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.