Early Careers - Process Consultant Intern

Health Care Service Corporation•Chicago, IL

7d•$19 - $34•Hybrid

About The Position

This is a paid, ten-week internship in Chicago, Illinois, as part of HCSC’s formal internship program. The role provides hands-on experience supporting business objectives and member-focused solutions. Working with cross-functional business and technical teams, the intern contributes to projects, analyzes information, and helps develop solutions to organizational needs while learning and applying the organization’s processes, programs, and technologies. The intern is expected to take increasing ownership of assigned deliverables with guidance from a mentor and manager. The program includes formal orientation, real-world projects involving analytics and stakeholder experience, exposure to enterprise-level initiatives, weekly networking opportunities, professional development workshops, mentorship, and volunteer activities. Flex employees are expected to work in the office at least three days per week. The role is based in Chicago, IL and is identified as hybrid.

Requirements

Be pursuing a bachelor’s degree and be a rising senior, preferably majoring in analytics, data science, statistics, information technology, information systems, or computer science; other majors may be considered.
Have a graduation date between December 2027 and June 2028.
Have a minimum cumulative GPA of 3.0/4.0.
Be available for the full duration of the 10-week program.
Have unrestricted authorization to work in the United States; sponsorship is not available.
Demonstrate strong analytical and problem-solving skills, innovation, creativity, and out-of-the-box thinking.
Have high attention to detail and a strong data quality mindset.
Show initiative and an entrepreneurial spirit when working in ambiguous problem spaces and helping define analytical approaches.
Have strong verbal and written communication skills and demonstrated interpersonal effectiveness.
Show interest in continuous learning and sharing knowledge with peers and team members.
Have a strong interest in learning about the health care industry and regulated environments.
Have practical, well-developed PC skills, especially in Excel, Word, and Access.
Maintain confidentiality and comply with applicable company policies, including HIPAA and Corporate Integrity requirements.

Nice To Haves

Knowledge of process flow charting.
Knowledge of project management methodology.
Experience using quality improvement programs such as Total Quality Management (TQM) or Six Sigma.

Responsibilities

Own components of project work and deliverables with guidance from an assigned mentor and manager.
Conduct research and analyze data and information, then develop recommendations to inform business decisions.
Collaborate with cross-functional teams in business and technical areas.
Support departmental initiatives that improve business outcomes and the member and client experience.
Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
Participate in the formal internship program and learn and apply organizational processes, programs, and technologies.