Process Auditor & Trainer

Colonial Electric Supply • King Of Prussia, PA

1d • Onsite

About The Position

The Internal Process Auditor & Trainer strengthens operational consistency, accuracy, compliance, and employee capability across operations. The role independently evaluates branch, warehouse, inventory, and delivery processes; identifies control gaps and improvement opportunities; and turns findings into practical training and sustainable standard work. The position partners with leaders and employees to improve performance without taking ownership of the processes being audited.

The role plans and performs risk-based process audits, evaluates distribution operations, documents findings, supports corrective actions, delivers training, helps maintain standard work, measures learning effectiveness, analyzes data and trends, promotes continuous improvement while preserving auditor independence, and protects sensitive information.

Work takes place in offices, sales counters, warehouses, and active distribution environments. The position is full-time and on site, Monday through Friday, and may require travel. The job may involve extended computer use, standing or walking during observations, occasional stair climbing, travel by vehicle or air, and use of required personal protective equipment. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

Requirements

• Three or more years of experience in internal auditing, operational compliance, process improvement, distribution operations, employee training, or a related field.
• Working knowledge of inventory control, warehousing, delivery, and branch operations.
• Ability to gather evidence, test controls, analyze data, identify root causes, and write clear, fact-based findings.
• Experience developing and facilitating adult learning for employees with varying levels of experience and technical knowledge.
• Proficiency with Microsoft 365 and business systems such as ERP, warehouse management, learning management, reporting, or business-intelligence tools.
• Strong written, verbal, presentation, facilitation, organization, and follow-through skills.
• Ability to travel when needed and work effectively in office, warehouse, and branch environments.
• Integrity, objectivity, sound judgment, professional skepticism, and the ability to communicate difficult findings respectfully.
• Ability to manage competing priorities and work independently.

Nice To Haves

• Bachelor’s degree in business, accounting, supply chain, operations, education, or a related field; equivalent relevant experience may be considered.
• Experience in electrical distribution, industrial distribution, wholesale, or a multi-branch environment.
• Professional certification or training such as Certified Internal Auditor (CIA), Certified Professional in Talent Development (CPTD), Lean/Six Sigma, or comparable credentials.
• Familiarity with electrical products, manufacturers, units of measure, lot or serial tracking, and project or job-account workflows.

Responsibilities

• Develop risk-based audit schedules and review policies, transactions, records, system activity, and physical workflows; interview employees, observe work, and test adherence to approved procedures and internal controls.
• Assess distribution processes, including receiving, put-away, inventory accuracy, cycle counting, picking, packing, shipping, and returns.
• Maintain objective workpapers; distinguish isolated errors from systemic issues; evaluate business impact; identify likely root causes; and issue clear audit reports with prioritized, practical recommendations.
• Partner with quality process owners to define corrective action plans, accountable owners, and due dates; verify completion and effectiveness; escalate overdue or high-risk items; and track recurring trends.
• Conduct assigned onboarding training and deliver refresher, remedial, and change-management training using instructor-led, virtual, job-aid, and hands-on formats.
• Help document specialist and process owners create and update procedures, checklists, job aids, process maps, and training materials to reflect current systems, controls, safety requirements, and company practices.
• Evaluate learning retention, application, and business results using knowledge checks, observations, performance data, and follow-up reviews; suggest revised training when outcomes do not meet expectations.
• Use ERP, warehouse, inventory, sales, purchasing, and delivery data to identify exceptions, patterns, control weaknesses, and improvement opportunities.
• Participate in root-cause analysis and process-improvement discussions while preserving auditor independence and management ownership of decisions.
• Handle employee, customer, vendor, pricing, financial, and audit information with discretion and in accordance with company policy.
• Work toward performance measures that include completing the approved audit plan, timely and accurate reporting, effective closure of corrective actions, reducing repeat findings and preventable errors, improving operational measures, and maintaining useful training materials and records.

Benefits

• Medical insurance with a choice of a traditional PPO or flexible health plan with a tax-free health savings account.
• Preventive medical care covered at 100% and access to the Blue Cross Blue Shield national network.
• Dental coverage, with annual exams, cleanings, and x-rays covered at 100%, plus rollover benefits.
• Vision benefits, including yearly eye examinations, eyewear and contact coverage, and LASIK discounts.
• 401(k) matching: 25% of employee contributions up to 6% of annual earnings.
• Life and accidental death and dismemberment insurance for full-time employees at no cost.
• Paid time off, including vacation, personal time, and paid holidays.
• Company-paid parental leave for the birth or adoption of a child.
• Additional benefits for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed