Process Admin

MSX International•Fountain Valley, CA

8d•Onsite

About The Position

MSX International is seeking a Process Admin to provide process administration and coordination support to a client at its headquarters in Fountain Valley, California. The role supports established workflows across different business functions, helping teams manage incoming work, maintain accurate records, and track deliverables through completion. The Process Admin logs requests and deliverables, coordinates task ownership, documents issues, follows up with stakeholders, and reports progress. Depending on the workflow, the employee may coordinate work assigned to other task owners or remain the responsible task owner while working with key personnel to obtain information, resolve issues, and complete required activities. The position requires adapting to different workflows, managing competing priorities, and providing reliable status updates. This role is on-site.

Requirements

High school diploma or equivalent.
Experience in administrative support, process coordination, task tracking, or a comparable role.
Proficiency with Microsoft Office 365, including Excel, Word, Outlook, and PowerPoint.
Ability to maintain spreadsheets, task logs, status reports, and shared records.
Ability to learn and use designated tracking, workflow, and document-management systems.
Understanding of task ownership, due dates, dependencies, issue tracking, and closeout.
Accurate data entry and document-control practices.
Ability to maintain accurate records and prepare clear status updates.
Ability to follow established procedures and coordinate work through completion.
Strong organization and attention to detail, communication, and time-management skills.
Consistent follow-through and accountability for assigned work.
Ability to coordinate with personnel across different teams and functions.
Sound judgment in identifying when to follow up, clarify, or escalate.
Ability to manage multiple assignments, adapt to changing priorities, and work independently while aligned with team priorities and established procedures.
Practical problem-solving skills and a process-oriented approach.
Ability to work on-site at the headquarters in Fountain Valley, California.

Nice To Haves

Experience supporting multiple stakeholders or cross-functional teams.
Familiarity with workflow tracking, issue logs, shared databases, or document-management systems.
Experience supporting a corporate, automotive, technical, or operations environment.

Responsibilities

Receive, review, and log new requests, tasks, items, or deliverables in designated tracking systems.
Check incoming information for completeness and follow up on missing or unclear details.
Assign or coordinate task ownership in accordance with established processes and management direction.
Remain the responsible task owner when assigned, coordinating with key personnel to move work forward.
Record applicable requirements, priorities, due dates, dependencies, and supporting documentation.
Track open items from intake through completion, maintaining accurate and current status information.
Follow up with task owners and stakeholders on outstanding actions, approaching deadlines, and overdue items.
Document issues, questions, blockers, and changes that affect progress or completion.
Escalate unresolved issues, delays, or ownership questions to the appropriate personnel.
Prepare and communicate routine status updates, summaries, and reports.
Coordinate meetings or follow-up discussions as needed and document decisions and action items.
Confirm required information, actions, and records are complete before closing items in accordance with the applicable process.
Maintain organized records to support traceability, retrieval, and continuity of work.
Identify recurring process gaps and communicate opportunities to improve tracking, handoffs, and administrative efficiency.
Perform other related administrative and coordination duties as assigned by MSX and client management.