Probation Administration Assistant

Maricopa County•Phoenix, AZ

1d•Onsite

About The Position

The Probation Administration Assistant provides administrative and organizational support to the Juvenile Probation Department, including the Juvenile Intensive Probation Supervision (JIPS), Diversion, and Treatment Division in the Community Supervision Bureau. The department delivers evidence-based juvenile justice services intended to improve community safety, hold youth accountable through developmentally appropriate approaches, and maintain public trust. Its mission includes connecting youth with the community and providing fair, dignified, and respectful opportunities for positive change. The position is based in an office setting. Some assignments may require travel to other locations throughout Maricopa County, and the employee may be reassigned to other Judicial Branch locations based on departmental needs. Candidates must pass a thorough background and/or fingerprint check. The position is classified and non-exempt under the FLSA.

Requirements

High school diploma or GED.
Two years of general clerical experience, or post-secondary education substituted for experience on a year-for-year basis.
Knowledge of administrative and clerical procedures and systems, including word processing, file and records management, form design, office procedures, and terminology.
Knowledge of customer-service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Skill with Microsoft Office products, including Outlook, Excel, Word, and Teams.
Skill in operating office equipment such as fax machines, printer/copiers, and computer terminals.
Effective time management to handle multiple tasks amid frequent interruptions.
Ability to understand the Department’s role in supporting the Probation Department’s mission, vision, and values.
Ability to maintain professionalism, confidentiality, and cultural sensitivity in all interactions.
Ability to analyze, interpret, and apply complex information.
Ability to accurately prepare and maintain records, files, and reports.
Ability to prioritize and manage multiple assignments efficiently.
Ability to learn and master core business and support applications.
Ability to handle sensitive confidential information with discretion.
Ability to learn new skills needed to support the Department and Court.

Nice To Haves

Bilingual in Spanish and English.

Responsibilities

Deliver and distribute internal mail to three different buildings.
Track and monitor financial receipts.
Analyze data and create reports using Excel and Word.
Complete detailed and thorough data entry.
Create probation and diversion files.
Provide administrative support to the Probation Department, Juvenile Intensive Probation Supervision (JIPS), and the Diversion and Treatment Division in the Community Supervision Bureau.

Benefits

Generous paid time off
Paid sick leave
10 paid holidays
Medical insurance
Dental insurance
Vision insurance
State-sponsored retirement pension plan coverage
Employee assistance program
Wellness incentives
Optional life insurance
Optional disability coverage
Optional group legal plan
Pet insurance
Potential eligibility for Public Service Loan Forgiveness for qualifying full-time Judicial Branch employees who meet other eligibility criteria