PRN Scheduler and Home Care Aide

Brookdale Senior Living Inc.•Brentwood, TN

About The Position

The PRN Scheduler and Home Care Aide ensures the community is adequately staffed to meet residents’ care and service needs in accordance with company standards and guidelines. The role coordinates associate schedules, communicates changes in residents’ or clients’ needs, manages staffing needs and assigned on-call business needs, operates scheduling and billing systems, and maintains accurate billing and client documentation. The position may also cover BAH cases when care associates cannot be secured to provide services. The role uses established procedures and limited independent judgment, referring issues to a supervisor when appropriate. It requires a high school diploma or GED, PC proficiency including Microsoft Word and Excel, and the ability to meet the listed physical demands. One year of experience working with older adults or in a related healthcare setting is preferred. Occasional weekend, evening, or night work and on-call availability may be needed to ensure shift coverage.

Requirements

High school diploma or General Education Degree (GED).
Working knowledge and capability with PCs, including Microsoft Word and Excel.
Ability to perform the listed physical activities and lift up to 25 pounds.
Ability to work occasional weekends, evenings, or nights as needed to ensure shift coverage.
Ability to be on call as needed.

Nice To Haves

One year of experience working with older adults or in a related healthcare setting.

Responsibilities

Ensure the community is adequately staffed to meet residents’ care and service needs and company standards.
Supervise direct care staff as delegated by a manager or supervisor.
Communicate and distribute associate schedules at least one week in advance, or longer if required by the agency.
Communicate changes in resident or client needs to associates as updates are made to contracts and plans of care.
Manage assigned on-call and after-hours business needs.
Communicate staffing shortages and additional staffing needs to the supervisor.
Operate and maintain the corporate scheduling and billing computer system according to company guidelines and best practices.
Complete daily billing promptly and follow state and SOX compliance requirements for billing.
Review and reconcile billing weekly.
Ensure billing information is complete and correct before finalizing monthly resident billing.
Maintain positive relationships with co-workers, residents, family members, and community personnel.
Maintain client charts, documentation, and filing according to company guidelines and best practices.
Cover BAH cases when care associates cannot be secured to provide services to clients.
Complete other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
Tuition reimbursement for eligible full-time associates.
Qualified associates who have been with the company for at least one year may receive an advance of up to $725 toward naturalization application costs, less applicable taxes and withholding.
Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.