Private Banking Officer II

Frost Bank•San Antonio, TX

About The Position

As a Private Banking Officer II at Frost, you help customers manage their financial lives by building long-standing relationships with affluent and high-net-worth clients. You work with customers and collaborate across Frost business lines—including investments, insurance, and trust—as well as with customers’ outside advisors, such as attorneys and CPAs, to develop tailored plans based on their needs and goals. The role focuses on clients with $1.5–$5 million in investable assets and includes managing and growing relationships, identifying appropriate financial products and services, and supporting personal financial and lending needs. You are also expected to contribute leadership to the private banking team and participate in community and professional activities.

Requirements

Bachelor’s degree or equivalent work experience.
At least 5 years of experience in a customer-facing relationship management role, preferably in financial services.
Working knowledge of financial analysis related to personal financial statements and personal income tax returns.
NMLS license, with the ability to transfer the license to Frost or obtain it within 60 days.
Comprehensive understanding of lending practices and loan servicing requirements for personal finance needs.
Specialized knowledge of client benefits offered by Frost’s brokerage, investment management, trust, and insurance groups.
Ability to perform with limited supervision.
Experience managing a portfolio of affluent and high-net-worth clients.
Demonstrated ability to sell products and services in the financial services industry.
Proven record of success in cultivating new relationships.
Outstanding interpersonal, calling, sales, and negotiation skills.
Excellent verbal and written communication, organizational, and customer service skills.
Proficiency in Microsoft computer applications.

Nice To Haves

Series 7, 63, and Group 1 Insurance licenses, or ability to attain them within 6 months.
Property and Casualty Insurance license.
Certified Financial Planner designation.
Certified Wealth Strategist designation.
Completion of formal credit training.

Responsibilities

Develop, manage, retain, and expand client relationships in the affluent to high-net-worth markets, including clients with $1.5–$5 million in investable assets.
Generate a minimum of $4.5 million in new business per quarter and secure at least 10 new affluent client relationships annually.
Make sales calls to clients and prospects and engage in pre-call and post-call planning and strategy review.
Monitor and manage clients’ existing credit relationships by regularly reviewing their loan portfolios.
Identify and recommend products and services suited to clients’ needs.
Develop and maintain excellent working relationships with the credit underwriting team.
Participate in community and professional activities to enhance Frost’s image and expand a personal network of business contacts.
Develop, maintain, and enhance relationships with people whose circles of influence include potential new clients.
Provide leadership within the private banking team while remaining a team player.
Accept special project assignments in support of the private banking group.