Private Banking Officer II

Frost•San Antonio, TX

About The Position

As a Private Banking Officer II at Frost, you help affluent and high-net-worth customers manage their financial lives and build long-standing relationships with them and their families. You collaborate with other Frost business lines—particularly investments, insurance, and trust—as well as customers’ external advisors, such as attorneys and CPAs, to develop tailored plans based on customers’ needs and goals. The role serves clients with $1.5–5 million in investable assets and includes managing and expanding relationships, developing new business, monitoring credit relationships, and providing personal financial advice.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 5 years of experience in a customer-facing relationship management role, preferably in financial services.
  • Working knowledge of financial analysis relating to personal financial statements and personal income tax returns.
  • NMLS license, with the ability to transfer the license to Frost or obtain it within 60 days.
  • Comprehensive understanding of lending practices and loan servicing requirements for personal finance needs.
  • Specialized knowledge of client benefits offered by Frost’s brokerage, investment management, trust, and insurance groups.
  • Ability to perform with limited supervision.
  • Experience managing a portfolio of affluent and high-net-worth clients.
  • Demonstrated ability to sell products and services in the financial services industry.
  • Proven success cultivating new relationships.
  • Outstanding interpersonal, calling, sales, and negotiation skills.
  • Excellent verbal and written communication, organizational, and customer service skills.
  • Proficiency in Microsoft computer applications.

Nice To Haves

  • Series 7, 63, and Group 1 Insurance licenses, or ability to attain them within 6 months.
  • Property and Casualty Insurance license.
  • Certified Financial Planner designation.
  • Certified Wealth Strategist designation.
  • Completion of formal credit training.

Responsibilities

  • Develop, manage, retain, and expand client relationships in the affluent to high-net-worth markets, serving clients with $1.5–5 million in investable assets.
  • Generate at least $4.5 million in new business per quarter and secure at least 10 new affluent client relationships annually.
  • Make sales calls to clients and prospects and conduct pre-call and post-call planning and strategy reviews.
  • Monitor and manage clients’ existing credit relationships by regularly reviewing their loan portfolios.
  • Identify and recommend products and services suited to clients’ needs.
  • Develop and maintain strong working relationships with the credit underwriting team.
  • Participate in community and professional activities to enhance Frost’s image and expand a personal network of business contacts.
  • Develop, maintain, and enhance relationships with people whose circles of influence include potential new clients.
  • Provide leadership within the private banking team while working collaboratively as a team member.
  • Accept special project assignments in support of the private banking group.

Benefits

  • Medical, dental, vision, long-term disability, and life insurance.
  • 401(k) matching.
  • Generous holiday and paid time off schedule.
  • Tuition reimbursement.
  • Health and wellness programs, including an Employee Assistance Program.
  • Referral bonus program.
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