Print & Scanning Services Clerk

WCD•Calgary, AB

1d•Onsite

About The Position

WCD (formerly West Canadian Digital Imaging) is a leading on-demand digital print and information solutions provider headquartered in Calgary, Alberta. We help our customers transform their business, empower their people, and share their story. As a proud 70-year-old Canadian company, we breed a positive culture for entrepreneurs, doers, collaborators, and team players. We service customers across Canada with a deep commitment to customer service, innovation, quality, and high performance. Role Overview Reporting to the Site Operations Manager, the incumbent is responsible for ensuring that WCD customers receive consistently high-quality products and services. A keen eye for detail and a passion for getting the job done right the first time, every time will lead to success in this position.

Requirements

High school diploma or GED
A solid understanding of computers and office equipment
Ability to adapt to changing environments, work with a variety of people, and have the flexibility to cover various positions on short notice
Strong ability to remain organized and manage multiple projects and duties
Consistent attention to detail
Written and verbal fluency in English
Exceptional customer service
Desire to perform different functions daily as required
Ability to lift 50 lbs.

Nice To Haves

Post-secondary education in a related field is considered an asset
Previous print production experience is considered an asset
Knowledge of the Adobe CS Suite is considered an asset

Responsibilities

Sort, organize, and prepare documents for scanning.
Verify correct page order.
Operate high-volume scanning equipment to digitize paper records.
Configure scanning settings to ensure optimal image quality.
Meet established productivity and turnaround targets.
Review scanned images for clarity, completeness, and accuracy.
Correct image quality issues, including skewed, missing, or unreadable pages.
Re-scan documents as required to maintain quality standards.
Ensure electronic records accurately reflect original source documents.
Apply appropriate file names.
Upload and organize digital records within document management systems.
Maintain accurate tracking logs and records of completed work.
Assist the print team in the production of printed documents (black and white, large format, and fully colour projects).
Review print requests and work orders for completeness and accuracy.
Prepare electronic and physical files for production.
Convert and format documents as required for printing.
Ensure proper paper stocks, finishing options, and production specifications are selected.
Complete basic bindery including Collating, folding, Binding (coil, Cerlox).
Package and label finished jobs.