Print & Sample Support Coordinator

Workspace Plus•Thorp, WI

About The Position

The Print & Sample Support Coordinator coordinates commercial printing, promotional items, and sample requests for both brands. The role manages print demand, sample fulfillment, and trade show shipments to ensure materials are accurate and delivered on time. It also monitors related inventory and supports increased seasonal demand. The position works primarily in an indoor office and production environment and involves regular use of computers, printing equipment, and material handling. The employee must prioritize multiple requests, maintain attention to detail, and adapt to changing deadlines and seasonal workloads.

Requirements

  • High school diploma or GED equivalent.
  • Proficiency with Microsoft Office Suite.
  • Ability to prioritize multiple requests, maintain attention to detail, and adapt to changing deadlines and seasonal workloads.
  • Ability to regularly sit, stand, walk, communicate, and use hands for computer entry, printing equipment, and material handling.
  • Ability to frequently lift and move materials weighing up to 50 pounds and occasionally bend, stoop, twist, and turn.

Nice To Haves

  • Experience in sales support, order coordination, printing, shipping, inventory, or a related function.
  • Experience with JIRA, order-entry systems, and commercial printing equipment.

Responsibilities

  • Manage and prioritize the JIRA print queue to meet commercial print demands.
  • Coordinate printed literature, labels, promotional items, and related materials for both brands.
  • Coordinate service and repairs with the appropriate repair vendor when printing equipment is down or requires maintenance.
  • Coordinate sample requests received from the Inside Sales team.
  • Manage order entry and fulfillment, primarily for color palettes, labeling samples, and other small samples.
  • Track sample requests and coordinate accurate, timely fulfillment.
  • Coordinate trade show materials provided by the Inside Sales team.
  • Ensure trade show materials are complete, packaged appropriately, and labeled correctly for shipment.
  • Coordinate shipment requirements and resolve missing information or materials before shipping.
  • Monitor print materials, color palettes, labels, promotional items, and related supplies.
  • Coordinate replenishment needs for both brands and increased fall and winter demand.
  • Perform other duties within the scope of the role as assigned by management in alignment with the employee’s skills and organizational needs.
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