Print Production Technician

Commonwealth of Pennsylvania•Dauphin County, PA
•Onsite

About The Position

The Print Production Technician works in the Bureau of Administrative Services, Management Services Division, producing and mailing publications, correspondence, documents, and other materials for Department of Labor and Industry bureaus and offices. The position performs time-sensitive print production and mail-processing work, operating and troubleshooting high-speed equipment and completing quality checks to help ensure materials are produced accurately and delivered on time. The role reviews job files, selects settings, and configures equipment to meet job specifications. It operates digital printing, duplicating, copying, bindery, mail insertion, mail sorting, and postage-metering equipment, along with related peripherals and software. The technician processes incoming and outgoing mail and packages, checks finished work for errors, performs routine maintenance and minor repairs, and reports larger equipment issues to supervisors. The role also answers customer questions about project status, guides less experienced team members, and assists with transporting printed materials. This is a full-time, onsite position. Work hours are 3:00 PM to 11:00 PM, Monday through Friday, with a 30-minute lunch. Telework is not available.

Requirements

  • One year as a Print Production Operator (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • One year of experience operating print or mail insertion equipment, or similar machinery used in a print or mail production facility; or
  • An equivalent combination of experience and training.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.

Responsibilities

  • Review and process job files, determine appropriate settings, and configure equipment to match specifications before releasing jobs from the queue.
  • Operate high-speed digital printing and duplicating equipment, copying and bindery equipment, mail insertion and sorting machines, automated postage-metering systems, and related peripherals and software.
  • Process incoming and outgoing mail and packages according to established procedures.
  • Inspect completed work, identify errors, and make corrections to ensure quality and consistency.
  • Perform routine maintenance and minor equipment repairs, and report larger equipment issues to supervisors.
  • Answer customer questions about project status.
  • Train or guide less experienced team members.
  • Help transport printed materials as needed.
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