Print Production Level 3
About The Position
This role is responsible for operating digital print, color production, high-volume printers, and copier equipment to meet contracted customer production requirements with accuracy and efficiency. The position involves receiving, reviewing, and electronically logging customer print jobs, troubleshooting and resolving production issues, and performing quality inspections. Additionally, the role includes conducting operator-level maintenance, maintaining production reporting logs, tracking and archiving customer jobs, and supporting workflow priorities in a fast-paced environment. Overtime may be required to meet business demands.
Requirements
- Demonstrated computer proficiency, including keyboard and mouse functions
- Ability to send and receive emails, open/save files, and perform accurate data entry
- Experience using web browsers and sending documents to preconfigured printers
- Basic math skills including multiplication, division, and percentages
- Strong attention to detail and commitment to quality assurance
- Ability to prioritize tasks and manage multiple assignments simultaneously
- Professional demeanor and strong business communication skills
- Strong problem-solving and organizational abilities
- Ability to work independently and collaboratively within a production team environment
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Nice To Haves
- Prior experience operating high-volume digital print and production equipment preferred
- Experience in print production, copy services, reprographics, or document management environments preferred
- Customer service and production support experience strongly desired
- Experience maintaining production logs and handling job tracking processes preferred
- Additional technical training or print production certifications are a plus
Responsibilities
- Operate digital print, color production, high-volume printers, and copier equipment
- Deliver contracted customer production requirements with accuracy and efficiency
- Receive, review, and electronically log customer print jobs
- Troubleshoot and resolve production issues to meet delivery and output expectations
- Perform quality inspections before, during, and after each production run
- Conduct operator-level maintenance on print and production equipment
- Maintain production reporting logs and billing information
- Track, archive, and store customer jobs for future reuse, including file backup procedures
- Lift and move materials and equipment weighing up to 50 pounds
- Support workflow priorities and production deadlines in a fast-paced environment
- Work overtime as needed to meet business demands
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
