Principal Time & Attendance Solutions Consultant

Signal and Strand • Washington, OR

3d • Remote

About The Position

Signal and Strand is conducting a confidential search in partnership with a workforce management technology company. This hands-on, technical role spans pre-sales and post-sales and contributes to how customers and partners adopt and operate the platform. The consultant will become a deep platform expert, lead discovery and configuration for direct customers, advise partners on platform configuration, and resolve technical issues in live deployments.

The company seeks a builder-operator who can participate directly in discovery, configure the platform for real customer requirements, and troubleshoot issues in production environments. The role is remote and work-from-home, for candidates based in California, Washington, Oregon, or Nevada, with a US-PST work model. The base salary range is $180,000–$210,000.

Requirements

• At least 5 years of experience with time tracking, payroll, or workforce management applications.
• At least 5 years of experience in a support, implementation, or consulting environment.
• Strong customer service orientation.
• Ability and willingness to work independently.
• Intelligent, motivated, and resourceful.
• Proficiency with IT business interaction tools.

Nice To Haves

• Knowledge of or experience with Workday, Dayforce, UKG Pro, UKG Ready, isolved, SAP SuccessFactors, or Employment Hero.
• Experience with iOS configuration and mobile device management (MDM) systems.
• Knowledge of API technologies such as REST, Web Hooks, XML, and JSON.
• Knowledge of CCPA and privacy law.

Responsibilities

• Rapidly become an expert on the company's technology platform.
• Demonstrate the platform to customers and partners.
• Provide product training to customers and partners.
• For direct customers, lead discovery calls and project meetings, provide advice, and configure the platform to meet customer requirements.
• Advise partners on configuring the platform to meet customer requirements.
• Help customers and partners resolve technical post-sales issues in live customer deployments.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed