Principal Technical Program Manager
About The Position
Microsoft’s Cloud Operations & Innovation (CO+I) delivers the global datacenter infrastructure that supports Microsoft’s Commercial Cloud services and AI product offerings. As a Principal Technical Program Manager on the Technology and Region Expansion Team, you will analyze company-wide data to understand customer demand and supply alignment across regions and coordinate with functional teams to develop strategies that support customer growth. Your work supports the health and expansion of Microsoft’s regions so they can meet customer expectations and deliver cloud and AI solutions. The role helps refine regional strategies and communicate them across Microsoft so customers can continue to grow on the platform. You will build and maintain strategic relationships with stakeholders and partners across CO+I, Azure Core Compute Capacity Teams, Business Planning, Azure Marketing, and, in some cases, Microsoft Customer and Partner Solutions (MCAPS). Applying business acumen and technical expertise, you will support customer engagement, ensure regional strategies reflect customer expectations, and help stakeholders understand the risks of non-performance. You will also identify and implement process improvements and strengthen governance as Microsoft expands its cloud footprint in response to commercial and AI growth.
Requirements
- Bachelor’s degree and 6+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
- Ability to meet Microsoft, customer, and/or government security screening requirements.
- Ability to pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
- Verification of U.S. citizenship to meet federal government security requirements.
Nice To Haves
- Bachelor’s degree and 12+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience.
- 8+ years of experience managing cross-functional and/or cross-team projects.
- 1+ year of technical product, service, or project experience, or software development or software engineering experience.
- 1+ year of experience working with cross-team stakeholders in a matrixed organization.
- 1+ year of experience reading and/or writing code, such as for sample documentation or product demos.
Responsibilities
- Strengthen relationships within CO+I and with key stakeholders to promote a unified approach to regional expansion.
- Analyze capacity inputs across multiple teams, understand internal and external growth assumptions, and challenge assumptions or inputs that do not align.
- Use engagement insights and root-cause analysis to refine and automate processes, maintain standards, and drive continuous improvements.
- Champion long-term regional health initiatives focused on customer success and operational excellence.
- Align internal and external stakeholders with regional strategies and communicate clear, actionable next steps.
- Develop and communicate regional strategies that support customer growth and align supply with demand.
- Support customer engagement and ensure stakeholders understand the risks of non-performance.
Benefits
- Certain roles may be eligible for benefits and other compensation; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
