Principal Technical Implementation Partner

Qventus

5d•$150,000 - $190,000

About The Position

Qventus is seeking an experienced Principal Technical Implementation Partner to join its Delivery team. The role uses expertise in end-to-end delivery of technical features and functions to support successful, timely, enterprise-scale software deployments, initially focused on Qventus’s Patient Care Coordination solution. The Partner works cross-functionally with hospital leaders and users, including OR and PAT teams, nurses, and IT teams, to shape solutions that deliver measurable value. This high-impact role will influence the Patient Care Coordination solution, strengthen customer outcomes, and contribute to the company’s growth. The role leads complex customer engagements and deployment lifecycles, from internal kickoff through go-live, while coordinating matrixed technical and operational teams. It calls for deep PAT and perioperative expertise, strong client relationship-building, and the ability to create adoption and buy-in across frontline users, executives, and surgeons. The Partner owns assigned accounts with limited oversight, identifies and mitigates risks, improves processes, and establishes clear business outcomes that demonstrate Qventus’s value. The position requires travel of up to 25%–50%. Salary range is $150,000–$190,000 USD. Qventus offers open paid time off, paid parental leave, professional development, wellness and technology stipends, an employee referral bonus, and employee stock option awards. Employment is contingent upon satisfactory completion of a pre-employment background investigation and drug test.

Requirements

At least 8 years of project or program management experience, with a comprehensive understanding of the business requirements and technical capabilities needed for enterprise-wide SaaS implementation.
At least 8 years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
At least 5 years working cross-functionally with multiple internal and external teams to manage end-to-end project lifecycles and drive milestones to completion.
A proven track record applying strong quantitative and analytical skills in hospital systems, such as EHR implementations, and managing complex implementations in provider-side healthcare settings.
Deep domain knowledge of PAT perioperative metrics, processes, challenges, and solutions, and the ability to engage in strategic and operational discussions with hospital leaders and surgeons.
Strong communication skills and the ability to influence and collaborate across all levels.
Hands-on experience and proficiency with tools such as data validation dashboards, interpreting JAVA/SQL code, and complex Excel functions.
Ability to balance big-picture vision with attention to detail.
Passion for real-world impact, solving meaningful problems, and improving the healthcare system.
Ability to travel up to 25%–50%.

Nice To Haves

Experience writing SQL queries; highly desired.
Experience with Epic or Cerner EHR instances.
Experience working with clinical and/or process consultants.
PMP certification.

Responsibilities

Define and manage timelines for enterprise-wide, multi-module deployments, initially focused on the Qventus Patient Care Coordination solution.
Work with Data Integration Specialists, Clinical Operation Consultants, and Product Specialists throughout deployments to identify and implement solutions that deliver client value.
Collaborate with external client teams to understand evolving requirements and needs, and communicate potential approaches.
Use deep PAT and perioperative expertise to build and sustain buy-in among core users, executives, and surgeons around workflows and tool adoption.
Lead the technical project lifecycle from internal kickoff to go-live by prioritizing tasks, identifying dependencies, and ensuring deliverables are met.
Build and manage relationships at multiple levels of client organizations, from frontline staff to C-suite stakeholders.
Identify and mitigate risks, advise Delivery team leaders on project opportunities and risks, and drive issues to resolution.
Identify process improvement opportunities and create structured approaches to close gaps.
Own assigned accounts and customers with limited oversight.
Lead complex engagements with matrixed technical and operational teams.
Articulate Qventus’s value proposition and establish clearly defined business outcomes that create customer value.
Build an enthusiastic customer base that can serve as a reference for prospective customers.