Principal Software Engineer, Communications

As a Principal Engineer at Gusto, you will play a crucial role in leading and shaping the strategy for the company's communication platform. Your main responsibility will be to architect, implement, review, test, and iterate Gusto's Comms Platform, ensuring that critical messages are sent to customers through the right channels at the right time. You will work closely with product, design, data, growth, marketing, and operations teams to push the boundaries of what the Comms Platform can support. With 15+ years of relevant programming experience and the ability to lead a team of engineers, you will have the opportunity to make a significant impact on the future of Gusto's communication platform.

• Lead and help design the overall strategy for product communications at Gusto
• Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Comms Platform
• Design highly scalable systems that drive the business growth for the next decade
• Tackle a wide variety of technical problems throughout the stack and contribute daily to all parts of our product code base
• Partner with product, design, data, growth, marketing, and operations to push the boundaries of what our Comms Platform can support
• Work alongside peer engineers to create impact and outcomes for our customers
• 15+ years of relevant hands-on programming experience
• Technical leader, leading 6-10 engineers on 6+ months long projects
• Experience with building comms platforms for email, text, in-app
• Experience with integrating different com

• 15+ years of relevant hands-on programming experience
• Technical leader, leading 6-10 engineers on 6+ months long projects
• Experience with building comms platforms for email, text, in-app
• Experience with integrating different communication channels
• Ability to design highly scalable systems
• Strong problem-solving skills
• Collaborative and inclusive mindset
• Excellent communication and teamwork skills

• Physical office spaces in Denver, San Francisco, New York City, and Scottsdale
• Expectation of working from the office on designated days approximately 2-3 days per week
• Full-service payroll
• Health insurance
• 401(k)s
• Expert HR
• Team management tools
• Collaborative and inclusive workplace
• Total Rewards philosophy
• Opportunity to lead and shape the strategy for product communications
• Ownership of end-to-end implementation of Gusto's Comms Platform
• Design highly scalable systems
• Tackle a wide variety of technical problems
• Partnership with various teams to push the boundaries of what the Comms Platform can support
• Opportunity to create impact and outcomes for customers
• Competitive cash compensation targeted at $250,000-$290,000 in the San Francisco Bay area
• Equal opportunity employer
• Commitment to providing reasonable accommodations for individuals with disabilities and disabled veterans