Principal SAP ISU FICA Consultant, SCE

Infosys•Richardson, TX

8d•Remote

About The Position

In the assigned Job Role of Package Consultant 3, the Principal SAP ISU FICA Consultant analyzes complex business processes and identifies optimization opportunities, then drafts detailed requirements aligned with enterprise architecture standards. The role defines solution architecture and guides customization and integration based on business analysis; designs advanced ERP customizations and develops software applications with the development team; and builds complex integrations with external applications while leading large-scale data migrations that protect data integrity. The consultant develops performance optimization strategies for scalability, reliability, and user experience, and leads compliance initiatives and audits to uphold security protocols and industry standards. The role also documents complex ERP customizations and leads training workshops for different user groups to support effective knowledge transfer. This position is part of Infosys’s SURE (Services, Utilities, Resources, Energy) unit, which supports digital transformation for services, utilities, energy, and resources organizations. The unit works with AI and digital technologies on projects intended to advance innovation and operational excellence. The role requires SAP CR&B implementation experience in at least one SAP ISU FICA module, utility-industry experience, and participation in at least one end-to-end implementation lifecycle. A bachelor’s degree or foreign equivalent is required, though three years of progressive experience in the specialty may be considered in lieu of each year of education. The position may require relocation and/or travel to the work or project location. Flexible work timings are required in the remote-working environment, including offshore overlaps twice a day.

Requirements

Experience in SAP CR&B implementation programs in at least one SAP ISU FICA module.
Experience in the electricity, gas, or water utilities industries in North America.
Experience with at least one end-to-end implementation lifecycle, including requirements gathering, business process design, SAP configuration, RICEFW functional design, systems and integration testing, and resolving production issues.
Experience setting up organizational structure and general ledger configuration and integration.
Experience with cash journal, clearing control, account assignment, and direct debit payment setup.
Strong understanding of dunning processes, collections, installment plans, and setup of main and sub transactions.
Experience analyzing issues in billing and invoicing processes.
Good experience with invoice layout and bill print.
Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be considered in lieu of each year of education.
Authorization to work in the United States is required to apply.
Flexible work timings, including offshore overlaps twice a day, are required due to the remote-working environment.

Nice To Haves

Electricity utilities experience is preferred.
Strong client-facing experience and strong communication and presentation skills.
Strong analytical skills, including the ability to conduct advanced Excel-based analysis of SAP ISU data.
Ability to work with offshore teams and coordinate delivery between onsite and offshore.
Willingness to relocate and/or travel to the work or project location.

Responsibilities

Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications aligned with enterprise architecture standards.
Define and develop solution architecture, guiding customization and integration efforts based on business analysis.
Design and implement advanced ERP customizations and develop critical software applications in collaboration with the development team.
Develop complex integration workflows connecting the ERP system with external applications.
Lead large-scale data migration strategies to ensure data integrity.
Implement performance optimization strategies focused on scalability, reliability, and user experience.
Lead compliance initiatives and audits to uphold security protocols and industry standards.
Document complex ERP customizations and lead training workshops for different user groups.
Perform end-to-end SAP implementation activities, including requirements gathering, business process design, SAP configuration, RICEFW functional design, systems and integration testing, and production issue resolution.
Set up organizational structure and general ledger configuration and integration.
Configure cash journal, clearing control, account assignment, and direct debit payments.
Work with SAP ISU billing and invoicing processes, including analyzing issues and supporting invoice layout and bill print.
Coordinate work delivery between onsite and offshore teams.