Senior SAP Signavio Consultant, SCE

Infosys

2d•$80,373 - $108,786

About The Position

The Senior SAP Signavio Consultant is assigned to the Package Consultant 2 job role within Infosys’s SURE (Services, Utilities, Resources, Energy) unit. The unit supports digital transformation for organizations in the services, utilities, energy, and resources sectors, using AI and digital technologies to drive innovation and operational excellence. The consultant participates in stakeholder requirements gathering and specification validation, contributes to ERP solution architecture and customization, develops and maintains application features, and supports system integrations and data flows. The role also includes assessing system performance and compliance, documenting customizations, and delivering user training. Consultants work collaboratively with client stakeholders and cross-functional teams, translating complex requirements into development tasks and supporting ERP implementation and customization. The position focuses on SAP Signavio Enterprise Suite and process analysis, modeling, analytics, and improvement. It may require relocation and/or travel to the work or project location. Flexible work timings are required to accommodate remote working and offshore overlaps twice a day. Infosys states that applicants authorized to work in the United States are encouraged to apply.

Requirements

Experience implementing and supporting SAP or other leading non-SAP ERP solutions.
In-depth knowledge of business process design and modeling, business process analysis, KPI definition and measurement, and process analytics techniques for identifying improvement opportunities.
Understanding of BPMN 2.0, business process management concepts and technology, process hierarchy definition, APQC process definitions, and SAP Best Practices.
Experience with SAP Signavio Enterprise Suite, including SAP Signavio Process Insights, Process Intelligence, Process Manager, Journey Modeler, Process Governance, Collaboration Hub, and SAP Build Process Automation.
Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
Strong client-facing, communication, and presentation skills.
Ability to work with offshore teams and coordinate delivery between onsite and offshore.
Flexible work timings to accommodate remote working and offshore overlaps twice a day.
Applicants authorized to work in the United States are encouraged to apply.

Nice To Haves

Previous experience with business intelligence or process mining tools such as Fluxicon, Celonis, ARIS Process Performance Manager, QPR, or Signavio.
Experience integrating SAP Signavio with SAP ECC, SAP S/4HANA, Solution Manager, CALM, Enable Now, SAP BTP, and LeanIX.
Understanding of customer processes such as Order-to-Cash, Procure-to-Pay, Acquire-to-Retire, Issue-to-Resolution, and Invoice-to-Cash.
Experience with ERP systems such as Microsoft, Oracle, or SAP, and with process data extraction, transformation, analysis, and reporting.
Experience with SQL, database technologies, ETL, SAP Data Intelligence, SAP Data Sphere, or programming languages such as Java, Python, or R.
Experience with business process automation concepts, SAP Build Process Automation, and other AI/ML solutions.
SAP Certification on SAP Signavio Enterprise Suite.

Responsibilities

Participate in requirements gathering with stakeholders across business units and help validate specifications against business objectives and ERP capabilities.
Contribute to solution architecture design and assist with customizing ERP package modules and features based on business requirements.
Develop and integrate features into existing applications, conduct code reviews, and maintain the codebase for stability and compliance.
Participate in system integration by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications.
Assess ERP system performance, identify enhancement opportunities, and ensure ERP customizations comply with security measures and regulatory standards.
Create documentation for ERP customizations and deliver user training to support knowledge transfer.
Work with clients to understand challenges, business scenarios, and processes.
Direct and manage proof-of-concept initiatives and consulting projects involving SAP Signavio Enterprise Suite, including requirements definition, process analysis, data preparation, and solution deployment.
Lead and design customer-specific process analysis to identify process behavior, performance, and improvement opportunities.
Coordinate work delivery with offshore teams.