Principle Program Manager

Jabil•Austin, TX

2d•Onsite

About The Position

The Principal Program Manager is a senior level position in Project Management, responsible for running large complex programs, including contingency planning and issue resolution. This Principal Program Manager will ensure that all programs / projects follow standard procedures and governance used in the management and deployment of programs. You will contribute to and demonstrates a solid understanding of program vision and roadmap; you will maintain awareness of cross product/program synergies and actively communicates opportunities to simplify or better align work across teams, including both internal and external customers.

Requirements

Bachelor’s Degree is required
15+ years’ experience in Program/ Project Management is required
Strong implementation skills to ensure programs and policies support business objectives and initiatives is a must
Prior experience in customer interface is required
Strong operational and financial knowledge required
Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
Ability to use own judgment and initiative in problem resolution
Substantial knowledge of and the ability to learn Jabil products, services and processes and demonstrated ability to leverage organization
Consultative skills (ability to understand true customer needs)
Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies
Strong communications skills
Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations, and build partnerships with key stakeholders at all levels
Distinctive problem solving leader and demonstrated team leadership capabilities
Strong implementation skills to ensure programs and policies support business objectives and initiatives
Strong ability to manage multiple projects, handle multiple tasks simultaneously, and switch between tasks quickly
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required
Demonstrated history of the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
Strong comprehension skills for understanding, developing and applying solutions

Nice To Haves

Master’s Degree
PMP Certification is a plus
Previous experience in electronics manufacturing is preferred

Responsibilities

Work with Business Unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities
Demonstrates the most effective execution of projects within the division
Works with Project/Program Managers to review and monitor project health
Establish and implement metrics that measure project performance; Determines project health by measuring the variance in scope, schedule, cost and quality from the respective baselines
Track resource usage and ensures the optimized usage; Ensures accurate status reporting of all projects and programs, and ensures measureable metrics are developed for the program, and that they align to the program objectives
Works within the defined standards and procedures set out by Jabil and the customer to successfully deliver the projects
Demonstrates a commitment to customer service. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer issues a priority
Drives continuous improvement through trend reporting analysis and metrics management
Works closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business
Complies with and follows all procedures within the company security policy
Maintains grade and quality of milestones and deliverables within defined and agreed upon program requirements
Implements engagement model with key stakeholders to manage expectations, drive decision making, resolve issues, and course correction (as necessary) to meet program goals
Solicits ongoing feedback from Business Units, peers and customers
May oversee the direction of multiple programs managed directly by Project managers, across domains and up to 2-3 agile Scrum teams
Works with Product/Application Owners to secure and align cross-functional, cross-domain delivery teams to deliver programs
Manages dependencies across programs within the portfolio and with other portfolios
Manages stakeholder communication regarding release plans and release deliveries for the portfolio
Ensures regular, active communication globally with adjacent portfolios and external stakeholders
Manages stakeholder communication regarding Release Plans and Release deliveries. Ensures regular, active communication with adjacent programs and external stakeholders globally
Identifies program impediments and guides proper escalation to individuals/groups as needed
Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies
Conducts project assessments to evaluate overall program performance and risks
May perform other duties and responsibilities as assigned