Principal Product Quality Engineer

SimpliSafe is seeking a Principal Product Quality Engineer to join their team and contribute to the development and manufacturing of their wireless/IoT home security system. The role will involve driving quality throughout the product life cycle, implementing quality improvement initiatives, and establishing quality measurements and KPIs. The ideal candidate will have extensive experience in product manufacturing and development, a data-driven approach to problem-solving, and expertise in quality improvement methods. They should also have experience working with external manufacturers and be willing to travel internationally.

• Responsible for NPI quality, manufacturing quality, and field quality improvement initiatives.
• Drive systematic improvements into development and manufacturing during the product life cycle.
• Apply DFMEA and PFMEA methodologies to identify risks and implement solutions.
• Establish end-to-end product quality measurements and KPI’s across suppliers, contract manufacturers, warehouse, and customers.
• Prepare all new product prototype builds and ensure designs meet performance goals.
• Develop and execute quality plans for all new products in collaboration with contract manufacturers and suppliers.
• Develop and oversee execution of product reliability test plans to validate new products.
• Develop ongoing reliability test plans for products and continuously review data to ensure quality levels are met.
• Support a data-based field quality detection process and determine root causes of field issues.
• Work with product and engineering teams to create usage models for new products.
• Engage Asian-based QE staff to monitor production, audit factories, and support incident investigations.
• Mentor junior staff and build recommendations for management to improve operational efficiency and develop robust Quality systems.

• 10+ years of experience in the manufacturing and development of products
• Bachelor's Degree in Engineering or proven track record in a matching role
• Data-driven and results-oriented approach to problem solving
• Broad experience with quality improvement methods including Design of Experiments, statistical process control methods, Lean/Six Sigma, root cause analysis
• Experience implementing FMEA and DFM methodologies into the development life cycle
• Leadership and strategic experience in developing new quality processes and procedures
• Experience with reliability methods and quality statistical sampling
• Experience working with external manufacturers and traveling to manufacturing sites
• Ability to travel internationally 5-10%

• Competitive salary and benefits package
• Opportunity for international travel (5-10%)
• Chance to work with external manufacturers and visit manufacturing sites
• Development of new quality processes and procedures
• Experience in implementing FMEA and DFM methodologies
• Broad experience with quality improvement methods such as Lean/Six Sigma and root cause analysis
• Leadership and strategic experience in quality management
• Experience with reliability methods and quality statistical sampling
• Nice-to-haves: Consumer electronics industry experience, project management experience, experience with Asian manufacturing, manufacturing and supply-chain readiness assessment, knowledge of Quality Management and Continuous Improvement systems
• Equal opportunity employer with a commitment to supporting qualified individuals with disabilities