Principal Product Manager

Oracle•Nashville, TN

9d•$84,400 - $209,500•Onsite

About The Position

The Principal Product Manager owns inbound product strategy, roadmap, and execution for Oracle Cloud Infrastructure (OCI) DevOps tooling. The role translates customer, developer, and operator needs into product capabilities, evaluating opportunities based on customer value, technical feasibility, market dynamics, and alignment with OCI strategy. The position engages with enterprise customers, prospects, partners, field teams, and industry analysts to understand DevOps workflows and emerging needs across CI/CD, infrastructure automation, developer experience, release management, observability, security, and platform engineering. It turns qualitative feedback and product data into problem statements, prioritized requirements, and measurable outcomes. The role leads discovery, validation, and roadmap planning across multiple products and features, working with engineering, UX, architecture, security, documentation, support, and go-to-market teams. It defines success metrics and uses them to guide iteration and investment decisions. As the voice of the customer, the Product Manager drives escalations and usability improvements and helps ensure the tooling is intuitive, interoperable, secure, scalable, and suited to modern software teams. The position also supports go-to-market readiness through product positioning, launch materials, demos, early-adopter programs, and field enablement. It maintains customer and design-partner relationships, tracks post-launch adoption and feedback, and updates the product experience and roadmap based on real-world usage. This is an on-site position in Nashville. The role manages moderately complex initiatives and coordinates work across teams without direct people-management responsibility.

Responsibilities

Own inbound product strategy for OCI DevOps tooling, grounding priorities in customer impact, business value, technical feasibility, product data, and OCI strategy.
Develop knowledge of software-delivery and platform-engineering practices, including CI/CD, infrastructure as code, release orchestration, developer experience, cloud-native operations, security, and observability.
Engage customers, design partners, prospects, field teams, partners, and analysts to identify unmet needs, workflow friction, trends, and competitive opportunities.
Analyze market, ecosystem, and competitive signals to inform product positioning, investments, and differentiated capabilities.
Translate customer and market insights into problem statements, opportunity assessments, hypotheses, and product requirements.
Identify security, compliance, reliability, and operational requirements for enterprise DevOps workflows.
Own roadmaps and backlogs for assigned OCI DevOps products and features, aligning them with customer needs, business priorities, and measurable outcomes.
Define product requirements, user stories, acceptance criteria, and functional and non-functional requirements.
Partner with engineering, design, architecture, security, documentation, support, and program management to drive discovery, solution design, delivery, launch, and iteration.
Prioritize and make tradeoffs among features, technical debt, customer escalations, usability improvements, and operational quality.
Establish and track product success metrics, including adoption, activation, engagement, retention, time-to-value, deployment velocity, reliability, support trends, and customer satisfaction.
Use qualitative feedback and quantitative data, including telemetry, service requests, defects, and escalations, to improve the product experience.
Manage delivery risks, dependencies, milestones, decisions, and stakeholder communication across concurrent features or workstreams.
Participate in architecture and design discussions as a technical partner to engineering teams.
Drive product decisions across interconnected OCI services to create a cohesive experience for developers, DevOps engineers, SREs, platform engineers, and cloud administrators.
Influence product direction through customer evidence, data, and clear narratives; build alignment across teams and resolve disagreements constructively.
Define and facilitate customer validation, usability testing, preview programs, and post-launch learning loops.
Maintain customer and design-partner relationships and recruit early adopters to validate concepts, previews, and releases.
Triage and prioritize customer issues, partnering with engineering and support to resolve them and communicate product direction.
Support launches with release narratives, demos, field enablement, sales collateral, product documentation, and customer presentations.
Track post-launch adoption and outcomes and use findings to improve onboarding, documentation, positioning, and roadmap investments.
Stay current on DevOps, cloud-native development, AI-assisted software delivery, platform engineering, security, and enterprise cloud trends.
Improve product management practices, discovery processes, feedback loops, and team operating mechanisms.
Mentor junior product managers or partner-team members as appropriate and contribute to hiring through interviews and candidate assessments.