Principal Product Manager

Docusign • San Francisco, CA

5d • Hybrid

About The Position

Docusign is seeking a Principal Product Manager to lead the end-to-end convergence of Contract Lifecycle Management (CLM) into Intelligent Agreement Management (IAM). This staff-level product leadership role will create a coherent product strategy across CLM and IAM, define capabilities for a unified customer experience, and drive execution across multiple product pillars. The role focuses on accelerating platform integration by establishing strategic alignment, shaping unified architecture requirements, and coordinating cross-functional delivery across AI and agentic automation, collaboration and integrations, workflow intelligence, and contract foundation capabilities.

The successful candidate will operate in complex, enterprise-scale environments, connect customer problems to platform strategy, and lead through influence across product, engineering, design, go-to-market, and enterprise co-innovation teams. This is an individual contributor role reporting to the Senior Director, Product Management.

Requirements

• 15+ years of product management experience, including ownership of complex SaaS or platform products.
• Experience working on B2B products serving mid-market or enterprise customers.
• Experience leading product strategy for complex enterprise software, platforms, workflows, or business applications.
• Experience driving cross-product or platform convergence initiatives from strategy through execution.
• Experience with product architecture, APIs, integrations, data models, security, permissions, and enterprise-scale operational requirements.
• Experience translating ambiguous customer and business problems into clear product strategy, investment choices, and execution plans.
• Experience leading through influence across multiple product and engineering organizations without relying on direct authority.
• Experience working directly with strategic enterprise customers and incorporating co-innovation into a scalable product strategy.

Nice To Haves

• Experience with contract lifecycle management, workflow platforms, or enterprise productivity tools.
• Experience integrating multiple products into a unified platform or customer experience.
• Familiarity with Salesforce integrations, federated security, multi-instance enterprise deployments, or similar ecosystem challenges.
• Experience with AI-powered workflows, agentic automation, MCP-style integrations, or intelligent data extraction.
• Experience leading products across global markets, regulated industries, or high-volume enterprise environments.
• Experience presenting to senior executive audiences.
• Demonstrated ability to analyze data, identify key insights, and inform product decisions with a bias for action.
• Experience operating at Lead Product Manager, Group Product Manager, or equivalent scope.
• Excellent written and verbal communication skills, including the ability to align senior executives and resolve difficult cross-functional tradeoffs.
• Strong product judgment, systems thinking, analytical rigor, and comfort making decisions with incomplete information.
• A collaborative, inclusive leadership style and a commitment to developing other product leaders.

Responsibilities

• Define and communicate the product vision, strategy, and multi-year roadmap for CLM-IAM convergence, including principles, priorities, and a decision framework for a unified customer experience.
• Define unified architecture and interoperability requirements across CLM and IAM in partnership with engineering and architecture leaders.
• Drive cross-pillar planning and execution across AI and agentic automation, collaboration and integrations, workflow intelligence, and contract foundation.
• Provide central product ownership for core CLM capabilities and CLM-IAM interoperability while partnering with teams building common IAM capabilities.
• Lead discovery and prioritization for enterprise-scale capabilities, including structured and tabular data extraction, high-volume agreement ingestion, federated security, obligation-management integration, multi-instance Salesforce connectivity, and MCP-based access to CLM data.
• Establish operating mechanisms for roadmap alignment, dependency management, executive communication, and cross-pillar risk resolution.
• Represent the CLM-IAM convergence strategy with senior executives, strategic customers, and internal stakeholders.
• Partner with design, research, data, enablement, marketing, sales, customer success, and support to deliver an integrated experience and drive adoption.
• Define outcome-based metrics and use customer feedback, product usage, market signals, and business results to guide investment decisions.
• Mentor product managers and raise the quality and consistency of product strategy across the organization.

Benefits

• Company bonus plan for non-sales roles, calculated as a percentage of eligible wages and dependent on company performance.
• Restricted Stock Units (RSUs).
• Paid time off and paid company holidays based on region.
• Up to six months of paid parental leave after birth, adoption, or foster care placement.
• Health benefit plan options, including 100% employer-paid and minimum employee contribution plans from day one of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Paid compassionate care leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed