Principal Product Manager
About The Position
The Principal Product Manager will shape Microsoft WorkIQ capabilities that enable people and agents to communicate, collaborate, and move business forward together. The role focuses on turning conversations, meetings, and shared work into understanding, decisions, and action. The successful candidate will be curious, technically grounded, and comfortable working through ambiguity in a fast-moving environment, making timely decisions and owning outcomes from experimentation through delivery. The position treats data-model design as a core product decision, defining how interactions, context, and knowledge are represented so people and agents can understand, remember, and act. The Product Manager will work hands-on with models and agents, analyze large-scale interaction data, and define metrics and evaluations that connect AI quality to collaboration and business outcomes. The role partners with engineering, design, research, and data science to deliver focused increments, while tracking emerging capabilities and market changes. Product experiences should also incorporate privacy, permissions, governance, and safe disclosure. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees are expected to bring a growth mindset, innovate to empower others, collaborate toward shared goals, and uphold respect, integrity, and accountability in an inclusive culture.
Requirements
- Bachelor's degree and 8+ years of experience in product/service/program management or software development, or equivalent experience.
- Experience in product management or a related technical role delivering software products in partnership with engineering teams.
- Experience using data analysis, experimentation, and AI/ML evaluations to inform product decisions.
Nice To Haves
- Bachelor's degree and 12+ years of experience in product/service/program management or software development, or equivalent experience.
- 4+ years of experience taking a product, feature, or experience to market, such as through design, product-market fit, and launch, including internal tools or frameworks.
- 6+ years of experience improving product metrics for a product, feature, or experience in a market, such as growing a customer base, expanding customer usage, or avoiding customer churn.
- 6+ years of experience disrupting a market for a product, feature, or experience, such as through competitive disruption or replacing an established competing product.
Responsibilities
- Define Microsoft WorkIQ experiences that turn conversations, meetings, and shared work into understanding, decisions, and action.
- Turn ambiguity into clear priorities, make timely decisions with incomplete information, and provide engineering with clarity to move forward.
- Own product decisions about how interactions, context, and knowledge are represented, balancing rapid iteration with durable design choices.
- Translate customer scenarios into evaluation datasets, scoring rubrics, and quality thresholds that guide product decisions and release readiness.
- Analyze large-scale interaction data and partner with data scientists to design experiments, distinguish signal from noise, and measure customer and business impact.
- Prototype and test model and agent capabilities, investigate failures, and translate hands-on learning into product choices.
- Align engineering, design, research, and data science to deliver focused increments and adapt quickly to evidence.
- Track model and competitive advances to identify differentiated opportunities and durable investments.
- Embed privacy, permissions, governance, and safe disclosure into human-agent interactions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
