Principal Product Manager

Docusign • San Francisco, CA

1d • Hybrid

About The Position

Docusign is seeking a Principal Product Manager to lead the end-to-end convergence of Contract Lifecycle Management (CLM) into Intelligent Agreement Management (IAM). This staff-level individual contributor role will establish a coherent product strategy across CLM and IAM, define capabilities for a unified customer experience, and lead execution across multiple product pillars. The position focuses on platform integration in complex enterprise environments, connecting customer problems to platform strategy and leading through influence across product, engineering, design, go-to-market, and enterprise co-innovation teams.

The role will define the vision, strategy, and multi-year roadmap for CLM-IAM convergence; set priorities and decision frameworks; and establish architecture and interoperability requirements in partnership with engineering and architecture leaders. It will provide central product ownership for core CLM capabilities and CLM-IAM interoperability while coordinating work across AI and agentic automation, collaboration and integrations, workflow intelligence, and contract foundation capabilities.

The Principal Product Manager will lead discovery and prioritization for enterprise capabilities, establish roadmap and dependency-management mechanisms, represent the strategy to executives and customers, and work with cross-functional teams to deliver an integrated experience and adoption. The position will define outcome-based metrics and use customer feedback, product usage, market signals, and business results to guide investment decisions. It also includes mentoring product managers and improving product strategy across the organization. The position reports to the Senior Director, Product Management and is hybrid, with at least two days per week in an office.

Requirements

• 15 or more years of product management experience, including ownership of complex SaaS or platform products.
• Experience working on B2B products serving mid-market or enterprise customers.
• Experience leading product strategy for complex enterprise software, platforms, workflows, or business applications.
• Experience driving cross-product or platform convergence initiatives from strategy through execution.
• Experience with product architecture, APIs, integrations, data models, security, permissions, and enterprise-scale operational requirements.
• Experience translating ambiguous customer and business problems into clear product strategy, investment choices, and execution plans.
• Experience leading through influence across multiple product and engineering organizations without relying on direct authority.
• Experience working directly with strategic enterprise customers and incorporating co-innovation into a scalable product strategy.
• Excellent written and verbal communication skills, including the ability to align senior executives and resolve difficult cross-functional tradeoffs.
• Strong product judgment, systems thinking, analytical rigor, and comfort making decisions with incomplete information.
• A collaborative, inclusive leadership style and a commitment to developing other product leaders.
• Must already be authorized to work in the United States on a full-time, permanent basis without current or future visa sponsorship.

Nice To Haves

• Experience with contract lifecycle management, workflow platforms, or enterprise productivity tools.
• Experience integrating multiple products into a unified platform or customer experience.
• Familiarity with Salesforce integrations, federated security, multi-instance enterprise deployments, or similar ecosystem challenges.
• Experience with AI-powered workflows, agentic automation, MCP-style integrations, or intelligent data extraction.
• Experience leading products across global markets, regulated industries, or high-volume enterprise environments.
• Experience presenting to senior executive audiences.
• Demonstrated ability to analyze data, identify key insights, and inform product decisions with a bias for action.
• Experience operating at Lead Product Manager, Group Product Manager, or equivalent scope.

Responsibilities

• Define and communicate the product vision, strategy, and multi-year roadmap for CLM-IAM convergence.
• Establish principles, priorities, and a decision framework for a unified CLM and IAM customer experience.
• Define unified architecture and interoperability requirements across CLM and IAM in partnership with engineering and architecture leaders.
• Drive cross-pillar planning and execution across AI and agentic automation, collaboration and integrations, workflow intelligence, and contract foundation.
• Provide central product ownership for core CLM capabilities and CLM-IAM interoperability while partnering with teams building common IAM capabilities.
• Lead discovery and prioritization for enterprise-scale capabilities, including structured and tabular data extraction, high-volume agreement ingestion, federated security, obligation-management integration, multi-instance Salesforce connectivity, and MCP-based access to CLM data.
• Establish operating mechanisms for roadmap alignment, dependency management, executive communication, and cross-pillar risk resolution.
• Represent the CLM-IAM convergence strategy to senior executives, strategic customers, and internal stakeholders.
• Partner with design, research, data, enablement, marketing, sales, customer success, and support to deliver an integrated experience and drive adoption.
• Define outcome-based metrics and use customer feedback, product usage, market signals, and business results to guide investment decisions.
• Mentor product managers and raise the quality and consistency of product strategy across the organization.

Benefits

• Company bonus plan for non-sales roles, calculated as a percentage of eligible wages and dependent on company performance.
• Restricted Stock Units (RSUs).
• Paid time off and paid company holidays based on region.
• Up to six months of paid parental leave after birth, adoption, or foster care placement.
• Health plan options, including 100% employer-paid plans and plans with minimum employee contributions, from day one of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Paid compassionate care leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed