Principal Product Manager

Saisystems Health•Shelton, CT

About The Position

Own the product strategy, roadmap, and end-to-end delivery for IlluminatEHR — the Operational and Management product for ACOs, giving ACO leadership a single console to run their value-based care business: identifying and attributing eligible patients, enrolling and planning care, capturing quality and risk data in-workflow, and measuring shared-savings performance. Build IlluminatEHR into the system ACOs run their business on, not just a reporting layer — the console where ACO teams manage eligibility and attribution, close care gaps in-workflow, capture HCC/RAF risk data as care is delivered, track admission/discharge/readmission activity, and monitor shared-savings performance across skilled nursing facilities, assisted living communities, memory care, and CCRCs. Own the ACO operational workflow end-to-end — Identify, Plan, Capture, Measure — defining the eligibility and attribution logic, care-gap and quality-measure capture workflows, and shared-savings measurement that ACOs depend on to run their business, not just observe it. Determine where IlluminatEHR builds proprietary ACO workflow versus where SaiSystems partners for heavy population-health, claims, and multi-payer benchmarking depth — owning the operational workflow and resisting the urge to rebuild the horizontal VBC platform layer. Partner closely with the Director of Product Management and the PM, NavigatEHR to keep the practice and ACO experiences aligned — NavigatEHR surfaces ACO insights and metrics as they matter to the practice, while IlluminatEHR owns the full ACO operational workflow; the insights surfaced by IlluminatEHR should also directly inform and measure the care programs (CCM, BHI, APCM, CoCM, RPM) managed through OrchestratEHR. Partner closely with product resources focused on PacEHR, PayEHR, and OrchestratEHR to ensure portfolio functions as a platform facilitating overall customer success and growth across general fee for service, care programs, and value-based care. Partner with Principal PM, Data and interoperability to design the data model that facilitates integrations supporting clinical, operational, and financial work streams — enabling ACOs to manage, not just observe, the relationship between care delivery activities, quality outcomes, and value-based reimbursement performance in one console. Partner closely with the Associate PM, IlluminatEHR (who reports into Product Operations) on test plans, release documentation, and specification quality — providing product mentorship and building their path toward a full PM role. Leverage AI to generate and edit detailed product specifications, acceptance criteria, and user stories. Validate AI-generated specs and outputs against business intent during Mob Elaboration and Mob Construction sessions as part of SaiSystems’ AI-assisted product development lifecycle. Define and track product success metrics for IlluminatEHR — ACO quality measure attainment, care gap closure rates, user adoption across ACO roles, time-to-action on eligibility and attribution work, and the platform’s contribution to shared savings performance. Develop deep domain expertise in value-based care models, ACO operations, and the unique clinical and regulatory dynamics of serving older adults in congregate care settings — translating that knowledge into product capabilities that differentiate SaiSystems in the market. Represent IlluminatEHR in customer advisory sessions, Early Access programs, executive updates, and sales enablement conversations as the domain expert for ACO operations and value-based performance management.

Requirements

5–7 years of product management experience, including demonstrated ownership of a full product line, with meaningful exposure to value-based care, population health, ACO operations, or healthcare analytics platforms.
Experience building operational or workflow software — not just reporting or analytics tools.
Working knowledge of value-based care models, ACO structures, quality measure frameworks (MIPS, ACO quality programs), risk stratification methodologies, and shared savings mechanics.
Experience in healthcare IT, EHR/EMR, post-acute or senior care, or a regulated industry is strongly preferred.
Strong specification-writing skills with the ability to translate complex clinical, regulatory, and operational requirements into clear acceptance criteria and user stories.
Familiarity with healthcare data concepts: claims data, clinical quality measures, attribution models, risk adjustment (HCC scoring), and the data pipelines that connect them.
Experience with product analytics tools (Pendo, Amplitude, Mixpanel, or similar) and a data-driven approach to prioritization.
Demonstrated experience mentoring or managing a junior PM or Associate PM, with a track record of setting clear expectations and developing talent.
Strong communication skills with the credibility to represent the product in executive and customer settings — and to translate between the languages of ACO operations, data engineering, and product development.
Comfort working with SQL or data tools is a plus.

Nice To Haves

Familiarity with congregate care settings (SNF, assisted living, memory care) is a significant plus.

Responsibilities

Own the product strategy, roadmap, and end-to-end delivery for IlluminatEHR.
Build IlluminatEHR into the system ACOs run their business on.
Own the ACO operational workflow end-to-end — Identify, Plan, Capture, Measure.
Determine where IlluminatEHR builds proprietary ACO workflow versus where SaiSystems partners for heavy population-health, claims, and multi-payer benchmarking depth.
Partner closely with the Director of Product Management and the PM, NavigatEHR to keep the practice and ACO experiences aligned.
Partner closely with product resources focused on PacEHR, PayEHR, and OrchestratEHR to ensure portfolio functions as a platform.
Partner with Principal PM, Data and interoperability to design the data model that facilitates integrations.
Partner closely with the Associate PM, IlluminatEHR on test plans, release documentation, and specification quality.
Leverage AI to generate and edit detailed product specifications, acceptance criteria, and user stories.
Define and track product success metrics for IlluminatEHR.
Develop deep domain expertise in value-based care models, ACO operations, and the unique clinical and regulatory dynamics of serving older adults in congregate care settings.
Represent IlluminatEHR in customer advisory sessions, Early Access programs, executive updates, and sales enablement conversations.