Principal Product Manager

Microsoft•Redmond, WA

2d•$142,800 - $304,200

About The Position

Microsoft is seeking a Principal Product Manager to define and lead product strategy for the Agent & Plugin Store and its evolution into a registry-powered discovery, distribution, and growth platform. The role will shape a unified Agent and Plugin Store across Microsoft Copilot experiences, extend marketplace discovery beyond individual product surfaces, and establish a web-facing marketplace experience for plugins and agentic solutions. The position covers the customer journey for discovering, evaluating, acquiring, sharing, managing, and reusing agents, plugins, skills, connectors, and related extensibility capabilities. The Product Manager will establish a unified marketplace model and cross-surface distribution strategy, and drive growth through experimentation and measurement of supply, discovery, acquisition, activation, engagement, retention, and repeat usage. The role partners across engineering, design, data science, research, business development, store operations, developer platform, governance, and Copilot product teams. It represents end users, administrators, developers, makers, ISVs, and Microsoft product teams, aligning senior stakeholders and resolving cross-organizational dependencies to deliver a coherent marketplace ecosystem.

Requirements

Bachelor's degree and 8+ years of experience in product/service/program management or software development, or equivalent experience.
Bachelor's degree and 12+ years of experience in product/service/program management or software development, or equivalent experience.
4+ years of experience taking a product, feature, or experience to market, including design, product-market fit, and launch.
6+ years of experience improving product metrics for a product, feature, or experience in a market.
6+ years of experience disrupting a market for a product, feature, or experience.
Experience defining and delivering large-scale consumer, enterprise, marketplace, platform, ecosystem, or developer products.
Demonstrated ability to create a product vision, translate it into a roadmap, and drive execution across multiple teams and organizational boundaries.
Solid product sense for discovery, marketplace, search, recommendations, acquisition, engagement, and growth experiences.
Experience using qualitative and quantitative insights to identify opportunities, prioritize investments, and measure customer and business outcomes.
Ability to operate effectively in ambiguous, fast-moving environments and turn complex technical and organizational constraints into simple customer experiences.
Excellent written and verbal communication skills, with the ability to influence senior leaders and build alignment across engineering, design, business, and partner organizations.

Nice To Haves

Experience with AI agents, plugins, skills, connectors, MCP, developer ecosystems, app stores, SaaS marketplaces, or enterprise software distribution.
Experience building platform capabilities that serve multiple first-party and third-party product experiences.
Experience with product-led growth, marketplace flywheels, experimentation, funnel optimization, and recommendation or relevance systems.
Understanding of enterprise discovery, entitlement, administration, trust, governance, and lifecycle considerations for extensibility ecosystems.
Experience leading products that span native application experiences and public web destinations.

Responsibilities

Define the multi-year product vision, strategy, and roadmap for a unified Agent & Plugin Store spanning Microsoft Copilot experiences and relevant standalone marketplace entry points.
Lead the evolution from a single store experience to a registry-powered discovery and distribution platform for agents, plugins, skills, connectors, and related extensibility solutions.
Drive a coherent customer model for discovering, evaluating, acquiring, sharing, managing, and reusing agentic capabilities across supported Microsoft experiences.
Create a web-facing plugins marketplace experience that expands ecosystem reach, supports public discovery, and provides clear pathways into Microsoft Copilot experiences.
Shape end-to-end marketplace experiences, including information architecture, search, ranking, recommendations, categories, collections, product detail pages, acquisition, re-entry, and lifecycle management.
Define the unified plugin and agent marketplace model so underlying capabilities can be packaged and presented as coherent customer solutions rather than fragmented technical components.
Establish the product strategy for cross-surface distribution so publishers can reach multiple Microsoft experiences and customers can discover and acquire solutions through consistent flows.
Own the growth strategy and experimentation roadmap across supply, discovery, acquisition, activation, sharing, engagement, retention, and repeat usage.
Define a marketplace measurement framework and use usage, quality, relevance, reliability, and customer feedback signals to improve search, recommendations, merchandising, and product investment decisions.
Partner with engineering, design, data science, research, business development, store operations, developer platform, governance, and Copilot product teams to deliver an integrated marketplace ecosystem.
Align senior stakeholders around durable product decisions, resolve cross-organizational dependencies and tradeoffs, and communicate strategy and progress clearly.
Represent the needs of end users, administrators, developers, makers, ISVs, and Microsoft product teams while maintaining a simple and coherent customer experience.