Principal Product Manager

Oracle • Nashville, TN

13d

About The Position

The Principal Product Manager prioritizes products and features by evaluating business value, feasibility, and user needs, while ensuring alignment with Oracle's goals and strategies. The role engages customers, non-customers, partners, and industry analysts to gather market information and identify product opportunities. It leads discovery of customer needs and market opportunities, guides teams in developing and validating solutions, and owns product development and roadmapping for multiple products or features. The position also shapes product strategy and innovation, supports cross-functional alignment, drives business impact, and oversees success and performance metrics such as OKRs and KPIs.

The role advocates for customers throughout the product lifecycle, anticipates their needs, gathers feedback, aligns product capabilities with customer business goals, and prioritizes customer issues. It performs go-to-market activities, recruits and supports early adopters, and tracks adoption metrics to improve user satisfaction. The position also coordinates project work, supports continuous improvement and learning, mentors junior team members, and contributes to candidate interviews and hiring recommendations.

Requirements

• At least 11 years of experience in product, service, project, or program management; product design; or a related field; or a bachelor's degree in Engineering, Business, or a related field plus at least 7 years of relevant experience; or a master's degree in those fields plus at least 5 years of relevant experience.
• Demonstrated ability or knowledge in product management, including collaborating with stakeholders to design, implement, and adapt product strategies.
• Demonstrated ability or knowledge in product performance, including analyzing system metrics and dashboards to influence product direction.
• Demonstrated success promoting product releases and features to maximize customer engagement and market impact.
• Demonstrated ability or knowledge in product domain expertise and applying it to deliver successful products and solutions.
• Demonstrated ability or knowledge in research, including gathering information, formulating questions, and interpreting results to address objectives.
• Skill in analyzing competitor activities and market trends to inform strategic positioning.
• Demonstrated ability or knowledge in client relationship management, including establishing trusted relationships and ensuring satisfaction.
• Demonstrated ability or knowledge in customer success management, including understanding customer business needs and tailoring solutions.
• Demonstrated success aligning product features with customer requirements to maximize value delivery.

Nice To Haves

• At least 12 years of experience in product, service, project, or program management; product design; or a related field; or a bachelor's degree in Engineering, Business, or a related field plus at least 8 years of relevant experience; or a master's degree in those fields plus at least 6 years of relevant experience.
• Knowledge of Oracle products and ability to educate customers on their effective use.
• Ability to use agile methodologies to drive continuous improvement and product delivery.
• At least 4 years of experience in the relevant product domain, such as procurement, accounting, or healthcare.
• At least 2 years of experience applying agile methodologies and practices, such as the Scrum framework, to manage projects.
• At least 3 years of experience in customer interaction.
• Product management or product-domain certifications, such as SAFe Scrum Master, SAFe Product Owner/Product Manager, Project Management Professional, or APICS certifications.

Responsibilities

• Prioritize products and features based on business value, feasibility, and internal or external user needs, while aligning decisions with customer needs, market conditions, and Oracle's goals and strategy.
• Analyze market trends and competitors, and engage customers, non-customers, partners, and industry analysts to identify product opportunities.
• Lead discovery of unmet customer needs, market opportunities, and regulatory requirements; guide teams in defining complex problem statements and product hypotheses.
• Own solution development with stakeholders, evaluate and validate solutions, and create, maintain, and review regulatory, functional, and non-functional requirements.
• Own planning, execution, and release processes, as well as roadmaps for multiple products or features, ensuring alignment with business objectives.
• Develop feature requirements, resources, and best practices; drive delivery excellence; resolve risks and issues; and use service requests, bugs, feedback, and other metrics to inform product decisions.
• Write and review user stories and acceptance criteria, and prioritize features and experiences to support OKRs.
• Shape product strategy and direction as an innovation leader, guiding development to improve customer experience and achieve business goals.
• Drive new feature development using agile and continuous-delivery methodologies.
• Share insights with partners, align cross-functional teams, manage stakeholder concerns using expertise and data, and work with engineering and senior teams on solutions tied to OKRs and KPIs.
• Oversee organizational business impact, success criteria, and performance metrics; establish parameters for user testing and product iteration.
• Act as the primary customer advocate throughout the product lifecycle by gathering feedback, aligning products with customer business goals, capturing requirements, and ensuring products address customer needs during implementation.
• Review and prioritize customer issues, coordinate resolutions, and support customer satisfaction and product quality.
• Develop release overviews, presentations, and demos for field teams; recruit and support early adopters; contribute to user documentation; and define and track product adoption metrics.
• Present product demos to customers, partners, analysts, and field teams to communicate product value.
• Coordinate moderately complex tasks, monitor project timelines and deliverables, delegate and prioritize work, provide technical oversight, and adjust plans as needed.
• Collaborate across the organization, align expectations, and use knowledge of leaders, stakeholders, and customers to ensure solutions meet needs.
• Support inclusivity by seeking and respecting diverse perspectives.
• Analyze data to identify and address moderately complex issues; escalate unresolved or critical issues with assessments and suggested solutions; and document problem-solving strategies.
• Pursue learning opportunities, stay current with industry trends and best practices, seek and use feedback and training, and coach or mentor junior team members.
• Recommend process improvements, evaluate their impact on stakeholders, and solicit feedback for continued improvement.
• Participate in interviews, assess candidates, and provide hiring recommendations.

Benefits

• Competitive benefits supporting employees with flexible medical, life insurance, and retirement options.
• Volunteer programs that encourage employees to give back to their communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed