About The Position

JOOR is seeking a Principal Product Manager to shape the future of wholesale commerce on a platform connecting brands and retailers around the world. The role focuses on product challenges at the intersection of B2B commerce, data, and emerging technologies, including AI, and on evolving the platform to better serve brands and retailers by simplifying workflows and creating opportunities for growth and efficiency. As a senior individual contributor, the Principal Product Manager has significant ownership of a product area, from identifying problems through delivering solutions and measuring impact. The role works closely with Engineering, Design, and business stakeholders to make product tradeoffs, build alignment, and deliver outcomes for customers and JOOR. It calls for a commercially minded, collaborative product leader with strong product judgment and a focus on customer problems.

Requirements

  • 8+ years of Product Management experience, ideally with complex B2B SaaS, commerce, retail technology, or marketplace platforms.
  • Proven track record of independently leading product initiatives that deliver measurable customer and business outcomes.
  • Strong product judgment, including the ability to identify high-value opportunities, challenge assumptions, and make informed tradeoffs across competing priorities.
  • Excellent analytical and problem-solving skills, including the ability to break down complex challenges, identify root causes, and develop practical solutions.
  • Experience using customer research, product analytics, and market insights to inform product strategy and decisions.
  • Strong commercial acumen and understanding of how product investments contribute to customer value, retention, revenue growth, and operational efficiency.
  • Experience partnering closely with Engineering and Design to develop and deliver thoughtful, scalable product solutions.
  • Ability to influence cross-functional stakeholders and senior leadership, build alignment, and make decisions in complex environments.
  • Excellent written and verbal communication skills, including the ability to articulate product vision, strategy, recommendations, and results clearly and persuasively.

Responsibilities

  • Shape product strategy by identifying opportunities to improve wholesale business for brands and retailers and translating them into product direction and a roadmap.
  • Lead product initiatives through discovery, strategy, development, launch, and ongoing optimization, partnering with Engineering, Design, Product Marketing, and customer-facing teams.
  • Work directly with customers and cross-functional teams to uncover unmet needs, understand complex workflows, and identify opportunities to deliver greater value.
  • Use quantitative and qualitative research to challenge assumptions, develop hypotheses, evaluate solutions, and inform product decisions.
  • Define success through customer and business outcomes, using data and insights to guide decisions and continuously improve the product experience.
  • Collaborate with Engineering and Design on intuitive, scalable solutions; navigate technical tradeoffs; and balance new product development with platform reliability and modernization.
  • Communicate product vision, strategy, decisions, and results to build confidence and shared understanding across the organization.
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