Principal Product Manager

Zscaler•San Jose, CA

1d•$171,500 - $245,000•Hybrid

About The Position

Zscaler is seeking a Principal Product Manager to lead strategy, roadmap, and adoption for critical ZPA platform initiatives. The role focuses on foundational platform capabilities that improve scalability, resiliency, operational efficiency, and customer adoption across a complex enterprise product portfolio. The product leader will partner with engineering, architecture, operations, and go-to-market teams to define and deliver infrastructure investments that strengthen platform performance, simplify operations, and support commercial and regulated environments. This is a hybrid role in the Product Management department, reporting to the Senior Director, Product Management. The position calls for a strategic, cross-functional leader who can translate customer and field feedback into product requirements and outcomes, define platform priorities, and align stakeholders on strategy, sequencing, and execution tradeoffs.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within the functional domain.
At least 5 years of product management experience, preferably in cybersecurity, networking, secure access, VPN, Zero Trust, identity, or cloud-delivered security.
Experience defining and delivering enterprise-grade products used by large, complex organizations.
Demonstrated success managing products from concept through launch and adoption.
Strong understanding of VPN technologies, BGP and other routing protocols, remote access architectures, DNS, identity, authentication, endpoint clients, and enterprise network infrastructure.
Comfort working with enterprise customers, field teams, and support organizations on complex technical scenarios.
Exceptional written and verbal communication skills.

Nice To Haves

Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.
Experience with Zscaler Private Access or other cloud security platforms.
Experience supporting pre-sales engagements, technical validation, customer workshops, and proof-of-concept activities.

Responsibilities

Define and drive the roadmap for key infrastructure and platform capabilities.
Partner with engineering, architecture, operations, and field teams to identify priorities and deliver high-impact platform enhancements.
Define and prioritize resiliency investments, including health checks, recovery mechanisms, and service robustness improvements.
Translate customer, field, and partner feedback into product requirements, roadmap priorities, and measurable business outcomes.
Influence cross-functional stakeholders and align teams on strategy, sequencing, and execution tradeoffs.