Principal Product Manager

Oracle•Nashville, TN

10d•Onsite

About The Position

This on-site Nashville role owns inbound product strategy, roadmap, and execution for Oracle Cloud Infrastructure (OCI) DevOps tooling. The Principal Product Manager translates customer, developer, and operator needs into product capabilities, evaluating opportunities by customer value, technical feasibility, market dynamics, and alignment with OCI strategy. The role covers workflows including CI/CD, infrastructure automation, developer experience, release management, observability, security, and platform engineering. The position leads discovery, validation, roadmap planning, product definition, and delivery across multiple products and features. It partners with engineering, UX/design, architecture, security, documentation, support, program management, and go-to-market teams to define requirements, make tradeoffs, and deliver high-quality releases. The product manager establishes and monitors measures of success such as adoption, engagement, reliability, time-to-value, deployment velocity, and customer satisfaction, then uses customer feedback and product data to guide iteration and investment. Serving as the voice of the customer throughout the product lifecycle, the role works with enterprise customers, prospects, design partners, field teams, partners, and industry analysts. It supports customer validation and usability testing, resolves escalations and workflow issues, and helps prepare launches through positioning, release narratives, demos, documentation, sales collateral, and field enablement. The role independently manages moderately complex initiatives and coordinates multiple workstreams without assuming direct people-management responsibility. It may mentor junior product managers or partner team members and contribute to hiring through interviews and candidate assessments.

Responsibilities

Own inbound product strategy, roadmap, and backlog for assigned OCI DevOps products and features, aligning priorities with customer impact, business value, technical feasibility, and OCI strategy.
Develop knowledge of software delivery and platform engineering practices, including CI/CD, infrastructure as code, release orchestration, developer experience, cloud-native operations, security, and observability.
Engage customers, design partners, prospects, field teams, partners, and analysts to identify unmet needs, workflow friction, emerging trends, and competitive opportunities.
Analyze market, ecosystem, competitive, customer, and product data to inform positioning, investment decisions, and differentiated capabilities.
Translate customer and market insights into problem statements, opportunity assessments, hypotheses, requirements, user stories, and acceptance criteria.
Identify enterprise security, compliance, reliability, and operational requirements for DevOps workflows.
Define functional and non-functional product requirements, including scalability, availability, performance, security, and interoperability.
Partner with engineering, design, architecture, security, documentation, support, and program management on discovery, solution design, delivery, launch, and iteration.
Prioritize tradeoffs among new features, technical debt, customer escalations, usability improvements, and operational quality.
Establish success criteria and track adoption, activation, engagement, retention, time-to-value, deployment velocity, reliability, support trends, and customer satisfaction.
Use qualitative feedback and quantitative data, including usage telemetry, service requests, defects, and escalations, to improve the product experience.
Manage delivery risks, dependencies, milestones, decision points, and expectations; communicate progress and tradeoffs to stakeholders and leadership.
Participate in architecture and design discussions as a technical product partner, ensuring proposed solutions address customer problems effectively.
Drive cohesive product decisions across interconnected OCI services for developers, DevOps engineers, SREs, platform engineers, and cloud administrators.
Build alignment across engineering, field, support, security, marketing, and senior leadership, resolving disagreements constructively and influencing through evidence and clear narratives.
Define and facilitate customer validation, usability testing, preview programs, and post-launch learning loops.
Maintain customer and design-partner relationships and recruit early adopters to validate concepts, previews, and releases.
Triage and prioritize customer issues, partnering with engineering and support to drive resolution and communicate product direction.
Support launches with release narratives, demos, field enablement, sales collateral, product documentation, and customer-facing presentations.
Track post-launch adoption and customer outcomes and use findings to improve onboarding, documentation, positioning, and roadmap investments.
Independently manage moderately complex initiatives and multiple concurrent features or workstreams, balancing strategic planning with hands-on execution.
Work inclusively across diverse teams and analyze ambiguous problems using customer evidence, technical context, product data, and business considerations.
Escalate material risks early with an assessment, options, recommendation, and expected impact.
Stay current on DevOps, cloud-native development, AI-assisted software delivery, platform engineering, security, and enterprise cloud trends.
Improve product-management practices, discovery processes, feedback loops, and team operating mechanisms.
Mentor junior product managers or partner team members as appropriate and contribute to hiring through interviews and candidate assessments.