Principal Product Manager, Contract Management
About The Position
Experian is hiring a Principal Product Manager to own the strategy and roadmap for contract-management products used by hospitals and health systems to load, model, and monitor payer contracts. The products support accurate reimbursement calculations, identification of underpayments, and correct application of contract terms across the revenue cycle. The role owns the organization’s most significant and often multi-threaded opportunities in this area, guides large or complex engineering teams and investments, and sets standards for contract-modeling rigor, requirements quality, and launch excellence across Billing Office products. The position owns contract modeling and rate management; fee schedule and contract loading; underpayment and variance detection; contract compliance and renegotiation support; and contract analytics and reporting. It sets portfolio strategy and investment priorities, builds business cases using cost, revenue, and ROI modeling, and establishes outcome-based OKRs. The Principal Product Manager uses AI and prototyping to reduce risk in ambiguous, cross-team, or regulated work, and coaches others in responsible use. The role also leads strategic customer relationships and maintains expertise in payer contracting, reimbursement methodologies, and relevant regulation. It reports to the VP of Product Management.
Requirements
- 10+ years of product management experience, including a track record of owning the largest or most complex product areas within a portfolio.
- Experience in healthcare revenue cycle management, payer contracting, or reimbursement methodology.
- Experience independently guiding large or complex engineering teams, or leading discovery for an organization’s most impactful new bets.
- Experience building business cases and financial models, with a track record of securing investment through cost, revenue, and ROI analysis.
- Experience owning and repairing strategic, high-stakes customer relationships.
- Hands-on experience with AI tools, including chat-based assistants, agentic tools, and development-integrated or prototyping tools, and coaching others on responsible use.
- Willingness and ability to travel up to 40% of the time.
- Reside in or near the designated Collaboration Hub(s) for the role.
Nice To Haves
- Direct experience with contract modeling, fee schedules, or underpayment detection is strongly preferred.
- Familiarity with related regulatory and data-protection requirements, such as HIPAA, is a plus.
Responsibilities
- Own the strategy and roadmap for contract-management products used by hospitals and health systems.
- Own contract modeling and rate management, fee schedule and contract loading, underpayment and variance detection, contract compliance and renegotiation support, and contract analytics and reporting capabilities.
- Lead discovery and strategy for significant, multi-threaded opportunities in contract modeling, fee schedule management, and underpayment detection.
- Set portfolio-level strategic direction and investment priorities based on competitive and market monitoring.
- Build and defend business cases using cost, revenue, and ROI modeling; establish standards for business-case quality and outcome-based OKRs across the Billing Office portfolio.
- Guide the largest and most complex engineering teams and investments within Contract Management, or lead discovery for the area’s most impactful new opportunities.
- Set standards for discovery rigor, requirements analysis, and launch excellence.
- Use AI and prototyping to de-risk ambiguous, cross-team, or regulated contract-modeling work, and coach others on responsible use.
- Own strategic customer relationships and lead high-stakes or contentious conversations about contract performance, underpayment recovery, and reimbursement accuracy.
- Maintain deep fluency in payer contracting practices, reimbursement methodologies, and the regulatory landscape.
- Help streamline internal processes related to PLM, compliance, procurement, regulation, and data protection for launching payer contracts and rate-related capabilities.
Benefits
- Great compensation package and bonus plan.
- Medical, dental, and vision benefits.
- Matching 401(k).
- Flexible work environment, with the ability to work remotely, hybrid, or in-office.
- Flexible time off, including volunteer time off, vacation, and sick time.
- 12 paid holidays.
- Variable pay opportunity.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
