Principal, eCommerce Product Management

Nintendo•Redmond, WA

10h•$120,900 - $217,650•Hybrid

About The Position

The eCommerce team leads the strategy, development, operation, and expansion of Nintendo of America’s eCommerce business. The Principal, eCommerce Product Management leads business product management for eCommerce capabilities across Nintendo’s commerce experiences, mobile app experiences, and supporting commerce systems. The role identifies customer and business needs, defines product direction, develops and prioritizes the capability roadmap, and guides features and platform enhancements from concept through launch and measurement to deliver scalable, customer-focused commerce capabilities.

Requirements

8+ years of product management, digital product management, or business product management experience, including ownership of customer-facing digital products or platform capabilities.
5+ years of eCommerce experience.
Ability to lead complex initiatives and independently resolve ambiguous business problems, seeking guidance only in the most complex situations.
Ability to communicate difficult concepts, evaluate tradeoffs, and influence senior leaders and cross-functional stakeholders without direct authority.
Experience working with global teams across regions, cultures, and time zones.
Strong proficiency with product management, work management, documentation, analytics, and presentation tools.
Bachelor’s degree in business, product management, information systems, marketing, engineering, or a related field, or an equivalent combination of education and experience.
Must be legally eligible to work in the United States; visa sponsorship is not available.

Nice To Haves

Experience with Salesforce Commerce Cloud.
Experience in the video game, entertainment, consumer products, or retail industries.
Master of Business Administration, product management certification, Agile product certification, or project management certification.

Responsibilities

Develop and maintain a multi-year product roadmap for eCommerce capabilities across web commerce experiences, mobile app experiences, and supporting commerce systems.
Identify customer, business, and platform opportunities using performance data, customer insights, operational input, market trends, and stakeholder discovery.
Create business cases defining the problem, customer and business value, expected outcomes, scope, dependencies, costs, risks, and measures of success.
Lead discovery and requirements definition for customer-facing features and commerce platform enhancements, translating business needs into actionable product requirements.
Author and maintain business requirements documents, functional requirements, process flows, user stories, acceptance criteria, and supporting product documentation.
Define business rules for commerce capabilities in partnership with accountable teams.
Partner with cross-functional teams to evaluate solutions, clarify requirements, resolve tradeoffs, and maintain alignment through design and development.
Establish product success metrics and measurement plans before launch; review results after launch and recommend optimization, follow-up investment, or corrective action.
Partner with Nintendo Co., Ltd. and other global Nintendo teams to align regional needs, shared platform priorities, requirements, release plans, and implementation decisions.
Advise leaders and project teams as a subject matter expert on eCommerce capabilities and commerce systems, including product strategy, capability design, sequencing, and business impact.
Improve product management standards, templates, governance, and operating practices to increase requirements quality, decision speed, launch readiness, and measurable outcomes.